AI in Customer Service: How Artificial Intelligence Is Reshaping Customer Support - Couverture souple

Batra, Darian

 
9798898603816: AI in Customer Service: How Artificial Intelligence Is Reshaping Customer Support
Couverture souple
ISBN 13 : 9798898603816
Editeur : PublishDrive, 2025

Synopsis

Smarter Support. Faster Solutions. Customer Service Reinvented.

AI is transforming customer service—from reactive call centers to intelligent, proactive support operations. AI in Customer Service explores how artificial intelligence is reshaping the way organizations engage with customers, support teams, and service strategies across every channel.

Whether you’re leading a contact center, managing CX technology, or building support operations for the future, this book offers clear, practical guidance on how to apply AI tools with purpose and responsibility.
Inside, you’ll explore how AI is powering virtual agents and ticket automation, enabling proactive and personalized service, enhancing quality monitoring and coaching, and driving compliance at scale.
AI in Customer Service helps support leaders and teams navigate the fast-changing service landscape—combining empathy, efficiency, and intelligent technology to deliver consistently better customer experiences.

Part of the AI Awareness Series—practical guides designed to help professionals across sectors understand the real-world impact of AI, without the hype.

Les informations fournies dans la section « Synopsis » peuvent faire référence à une autre édition de ce titre.

Éditeur
PublishDrive
Date d'édition
2025
Langue
anglais
ISBN 13 
9798898603816
Reliure
Broché
Nombre de pages
101
Coordonnées du fabricant
non disponible
Personne responsable
non disponible