Zero to Hero: The Human Experience in Leadership and Business Transformation - Couverture souple

Osman, Nora M.

 
9798900710730: Zero to Hero: The Human Experience in Leadership and Business Transformation
Couverture souple
ISBN 13 : 9798900710730
Editeur : Luminare Press, 2026

Synopsis

A blueprint for leaders ready to transform chaos into clarity and elevate people while driving results.Today’s leaders face relentless pressure: digital disruption, cultural shifts, burnout, fractured teams, and transformation initiatives that stall before they take hold. Strategy alone is not enough. The real differentiator is how leaders navigate the human experience behind the work.In Zero to Hero: The Human Experience in Leadership and Business Transformation, Nora M. Osman delivers a practical and deeply human framework for leading change without losing trust, clarity, or momentum.Drawing from over 25 years of enterprise transformation experience across healthcare, financial services, higher education, insurance, and hospitality, Osman reveals how to:- Turn friction into fuel during high-stakes transformation- Lead through resistance without creating division- Align people, process, and technology in ways that are simple, solid, and scalable- Build cultures that elevate performance instead of exhausting talent- Convert “zero moments” into hero moments that strengthen teams and accelerate resultsThis book is for:• Executives navigating digital and cultural transformation• IT and service leaders under operational strain• Founders and senior leaders scaling organizations• Professionals who want measurable results without sacrificing humanityMore than theory, Zero to Hero offers real-world stories, hard-earned lessons, and a call to lead with intention. Every interaction is a moment of truth. It can be a zero moment or a hero moment. The difference is leadership.What Leaders Are Saying“Zero to Hero is a powerful and practical guide to transformational leadership… An essential read for Digital Trailblazers.”— Isaac Sacolick, President of StarCIO and bestselling author of Driving Digital“This book is a mirror and a map.”— Andrea Markstrom, Global Chief Information Officer, Cadwalader, Wickersham & Taft LLP

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À propos de l'auteur

Nora M. Osman is the Founder and CEO of Norvana, a boutique advisory firm dedicated to transforming the human experience across people, process, and technology. A recognized leader in customer and employee experience, she blends strategy and design thinking to help organizations strengthen culture and service delivery. Her work centers on humanity, purpose, and the spirit of transformation that defines the Human Experience (HX).

Les informations fournies dans la section « A propos du livre » peuvent faire référence à une autre édition de ce titre.

Éditeur
Luminare Press
Date d'édition
2026
Langue
anglais
ISBN 13 
9798900710730
Reliure
Broché
Nombre de pages
184
Coordonnées du fabricant
Manufactured by Amazon on behalf of the author
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