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The Exit Interview They Never Asked: Rethinking REtention, Risk and Real Feedback - Couverture souple

Ipsita Acharya

 
9798905404535: The Exit Interview They Never Asked: Rethinking REtention, Risk and Real Feedback

Synopsis

For every professional who translated their truthinto something more acceptable -this book is the conversation you deserved. This book is about the gap between those two things: what organizations ask, and what employees know. What gets measured, and what actually matters. What feedback systems capture, and what they systematically miss.The Exit Interview They Never Asked is not a theoretical treatise. It is a practitioner's account - grounded in 20+ years of working inside the systems that purport to listen to employees, and in the rigorous analytical frameworks of the Indian Institute of Management Ahmedabad. It is a book written by someone who has been on both sides of the listening equation: as the person whose job it was to capture honest feedback, and as the person who, more than once, chose not to give it.That duality - the insider who has also been an outsider - gives this book its unusual authority. Ipsita Acharya does not write from a position of detached academic observation. She writes from the center of the paradox: someone who knows how feedback systems work, and who therefore knows, precisely, how to navigate around them. For HR professionals, organizational leaders, and anyone who has ever sat in a feedback conversation wondering how much was safe to say: this book is for you.

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