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The UCSF Conflict Competence Training for Managers: A model for building a workplace community of practice - Couverture souple

Jackson-Triche, Maga; Goldstein, Ellen; Chou, Calvin L.; Cañeda, Annette

 
9798992688863: The UCSF Conflict Competence Training for Managers: A model for building a workplace community of practice
Couverture souple
ISBN 13 : 9798992688863
Editeur : University of California Health Humanities Press, 2026

Synopsis

The UCSF Conflict Competence Training for Managers is a course designed to equip managers, at all levels, but especially frontline managers, with the skills to recognize, assess and resolve conflicts that commonly occur in the workplace. The authors believe that developing conflict competence is a core skill that all managers need. Also, successfully managing conflict is a key component of a healthy, thriving work culture.



This UCSF CCTM Facilitator Guide is designed to document and share an innovative seven session model of training made up of the following core elements: skills development through role play with interactive case discussion; group and personal mentoring/coaching; and peer group meeting designed to build and sustain a conflict competent community-of-practice.

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Éditeur
University of California Health Humanities Press
Date d'édition
2026
Langue
anglais
ISBN 13 
9798992688863
Reliure
Broché
Nombre de pages
148
Coordonnées du fabricant
Printed by Amazon on behalf of the author
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