Responsonomics: Assessing the Value of IT Incident Management - Couverture souple

Schnepp, Rob; Vidal, Ron

Couverture souple

ISBN 13 : 9798993565408

Editeur : Blackrock Partners Organization, 2026

Synopsis

Every organization faces incidents. Outages, slowdowns, and unexpected failures are inevitable. But how those incidents are understood, managed, and measured determines whether they become temporary disruptions or lasting economic threats. Responsonomics introduces a groundbreaking framework that redefines incident response through the lens of economics. Instead of treating outages as isolated technical events, this book reveals them as predictable economic occurrences—with costs, opportunity losses, and trust implications that can be measured, modeled, and managed.

Détails de l'édition

• Éditeur: Blackrock Partners Organization
• Date d'édition: 2026
• Langue: anglais
• ISBN 13: 9798993565408
• Reliure: Broché
• Nombre de pages: 153
• Coordonnées du fabricant: Manufactured by Amazon on behalf of the author; https://www.amazon.fr/hz/contact-us; ; c/o Amazon Media EU S.à.r.l., 38 Avenue John F. Kennedy; Luxembourg; L-1855; Luxembourg