The Helpful Leader - Couverture souple

Oyola, James

Couverture souple

ISBN 13 : 9798994277010

Editeur : James Oyola, 2026

Synopsis

The Helpful Leader redefines what it means to lead effectively in today's diverse, multi-generational workplace. Drawing on 20 years of leadership experience across global organizations-from Business Process Outsourcing to one of the world's largest sports organizations-James Oyola reveals that exceptional leadership isn't about authority or titles. It's about cultivating people, not just building teams. Built on three foundational pillars-emotional intelligence, effective communication, and conflict resolution-this book provides practical frameworks for leaders who want to create lasting impact. Through compelling personal stories spanning Jamaica, South Africa, and beyond, Oyola demonstrates how cross-cultural intelligence, self-awareness, and prioritizing people over process transform competent managers into transformational servant leaders. Learn how to navigate workplace conflict with grace, build psychological safety across diverse teams, and lead with authenticity even when facing burnout, ego threats, or organizational pressure. Discover why coaching, mentoring, and managing require different approaches, and how understanding the 90% beneath the surface-the motivations, wounds, and cultural contexts your team carries-unlocks performance that metrics alone never will. From managing passive-aggressive behavior and crafting meaningful employee experiences to hiring for cultural fit and creating graceful exits when growth isn't possible, The Helpful Leader addresses the real challenges leaders face daily. The bonus H.E.L.P. Wheel and Cross-Cultural Leadership Field Guide provide immediately actionable tools for personal development and team empowerment. Whether you're a C-suite executive, healthcare administrator, educator, coach, or emerging leader, this book offers research-backed strategies and soul-centered wisdom for building high-performing teams r

A propos du livre

À propos de l'auteur

James Oyola is a BPO and contact center operations leader with more than 20 years of experience building and developing high-performance teams across the United States, Jamaica, Belize, the Philippines, and South Africa. He has led teams in service of clients including Walmart, Sprint Wireless, and The Home Depot, and most recently served as a Customer Care Operations Leader for the FIFA World Cup 2026(TM) ticketing team.James is the founder of James Oyola Enterprises, LLC, and the author of The Helpful Leader (RawRiot Publishing, 2025) - a 23-chapter guide to servant leadership, emotional intelligence, and building teams that thrive under pressure. He is a student of the Master Storyteller Academy, a Six Sigma Black Belt, and an active speaker and leadership development facilitator.He is the recipient of The Home Depot's Building Strong Relationships Award (2019), along with numerous accolades by clients such as Sprint Wireless, and Newsweek. James also spent eight years as a national sports journalist.

Détails de l'édition

• Éditeur: James Oyola
• Date d'édition: 2026
• Langue: anglais
• ISBN 13: 9798994277010
• Reliure: Broché
• Nombre de pages: 234
• Coordonnées du fabricant: non disponible
• Personne responsable: gpsr@libri.de; gpsr@libri.de; ; Europaallee 1; Bad Hersfeld; 36244; Allemagne