Articles liés à Friction: Why Emotion, Tension, and Connection Build...
Synopsis
In a world shaped by automation, disconnection, and relentless change, leadership is no longer just a matter of strategy and execution, it's a matter of emotion. [Title] is a bold, research-backed guide to the new frontier of leadership: one where emotional intelligence isn't just a soft skill, it's the skill that matters most.
Written by organizational psychologists and leadership experts Dr. Ross Blankenship and Dr. Maggie Sass, this book redefines emotional intelligence for a transformed workplace. It offers an evolved framework helping readers - from emerging leaders to CEOs - navigate complexity with clarity, empathy, and purpose.
With real stories, actionable tools, and provocative insights, Friction helps leaders recognize the emotional resistance within themselves and others, understand the identities and instincts that surface under pressure, and engage with a depth that AI can't replicate. This isn't Emotional Intelligence 3.0, it's an emotional agility playbook for what's next.
Les informations fournies dans la section « Synopsis » peuvent faire référence à une autre édition de ce titre.
À propos des auteurs
Ross Blankenship, Ph.D., is an organizational psychologist and founder of Tuesday Advisors, a leadership coaching and consulting firm, where he helps executives and their teams navigate change, growth, and the complexity of modern work. He is the author of Everyday Leadership: A Guide to Developing Your Mindset as a Leader.
Maggie Sass, Ph.D. is an organizational psychologist, leadership strategist, and executive at TalentSmartEQ, a leading provider of emotional intelligence assessments and development solutions. She specializes in applying evidence-based design to leadership development, talent strategy, and culture transformation. With a background in psychometrics, assessment, leadership development and executive coaching, she helps leaders turn emotional intelligence from a concept into a set of daily practices that drive measurable performance.
Les informations fournies dans la section « A propos du livre » peuvent faire référence à une autre édition de ce titre.
Résultats de recherche pour Friction: Why Emotion, Tension, and Connection Build...
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Friction: How Tension, Emotion, and Change Reveal Better Leaders
Edité par
TalentSmartEQ/San DIego, 2026
ISBN 13 : 9798999182203
Neuf
Couverture rigide
Edition originale
Vendeur : ReadAmericaBooks, Holland, MI, Etats-Unis
Évaluation du vendeur 4 sur 5 étoiles
Hardcover. Etat : New. Etat de la jaquette : New. 1st Edition. 236+ pp. Book/dust jacket condition: New/New. First/1st Edition, First/1st Printing. All orders are processed and shipped from MI or WI, USA. N° de réf. du vendeur 008789
Acheter neuf
EUR 18,38
Expédition à EUR 5,35
Expédition nationale : Etats-Unis
Expédition nationale : Etats-Unis
Quantité disponible : 1 disponible(s)
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Friction: How Tension, Emotion, and Change Reveal Better Leaders
Vendeur : INDOO, Avenel, NJ, Etats-Unis
Évaluation du vendeur 5 sur 5 étoiles
Etat : New. N° de réf. du vendeur 9798999182203
Acheter neuf
EUR 23,87
Livraison gratuite
Expédition nationale : Etats-Unis
Expédition nationale : Etats-Unis
Quantité disponible : 20 disponible(s)
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Friction
Vendeur : Rarewaves USA, HEBRON, KY, Etats-Unis
Évaluation du vendeur 5 sur 5 étoiles
Hardback. Etat : New. Emotions are messy. Life is full of friction. Here's what to do about it.You've felt it - the meeting that goes sideways after one wrong word, the feedback that lands wrong no matter how carefully you planned it, the relationship that keeps getting stuck in the same loop. You've felt it inside yourself too: the moment you react before you mean to, the pressure that makes everything harder than it should be, the Sunday evening dread that has nothing to do with the actual work.That tension has a name. It's friction - and most of us have never been taught what to do with it.In Friction, leadership researchers and organizational psychologists Maggie Sass and Ross Blankenshipmake the case that friction isn't random, it isn't weakness, and it isn't just "bad communication." It's a predictable force that shows up in three distinct places - inside you, between people, and in the systems and structures around you - and it's quietly shaping everything from your own performance to yourteam's culture.Drawing on findings from their National Emotions Survey of U.S. working adults, Sass and Blankenship introducea practical framework for understanding how emotional tension actually works at work, and what you can do to reduce the costly kind while using productive friction to sharpen thinking, deepen trust, and improve outcomes.The heart of the book is 45 experiments, organized across all three types of friction, that you can put towork immediately. Strategies like "Breathe Before the Story," "Set the Temperature with Your First Sentence," "Listen for What's at Stake," and "Premium Strategy, Regular Fuel" give you concrete experiments to try in the moments when friction shows up and you need to respond on purpose rather than on instinct.Friction will help you:Spot the warning signs of escalating tension before it becomes aproblemHandle pressure without passing it on to your teamHave the hard conversations you've been avoiding Build the kind of trust that makes your team resilient, not justcompliantRecognize when the system itself is creating friction, and whatto do about itLead with more intention in conditions that feel faster and lessforgiving than they used toFriction is for anyone who has ever been caught off guard by their own reaction, or someone else's. It's for the newly promoted manager who's discovering that the job is 80% emotional and no one ever told them. It's for the seasoned leader who's tired of advice that assumes they can be a robot or a saint. It's for the HR partner, the executive coach, the LandD director, and the facilitator who can feel a room's energy shift but need new language to help them navigate changing dynamics. And it's for anyone who has ever thought: Where is the user's manual for this mess?Most leadership books ask you to choose: work on yourself, fix your relationships, or change your culture. Friction shows you why all three are connected by emotion and gives you the tools to work on all of them at once, backed by a companio. N° de réf. du vendeur LU-9798999182203
Acheter neuf
EUR 26,14
Livraison gratuite
Expédition nationale : Etats-Unis
Expédition nationale : Etats-Unis
Quantité disponible : Plus de 20 disponibles
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Friction (Hardcover)
Vendeur : Grand Eagle Retail, Bensenville, IL, Etats-Unis
Évaluation du vendeur 5 sur 5 étoiles
Hardcover. Etat : new. Hardcover. Emotions are messy. Life is full of friction. Heres what to do about it.Youve felt it the meeting that goes sideways after one wrong word, the feedback that lands wrong no matter how carefully you planned it, the relationship that keeps getting stuck in the same loop. Youve felt it inside yourself too: the moment you react before you mean to, the pressure that makes everything harder than it should be, the Sunday evening dread that has nothing to do with the actual work.That tension has a name. Its friction and most of us have never been taught what to do with it.In Friction, leadership researchers and organisational psychologists Maggie Sass and Ross Blankenship make the case that friction isnt random, it isnt weakness, and it isnt just 'bad communication.' Its a predictable force that shows up in three distinct places inside you, between people, and in the systems and structures around you and its quietly shaping everything from your own performance to your teams culture.Drawing on findings from their National Emotions Survey of U.S. working adults, Sass and Blankenship introduce a practical framework for understanding how emotional tension actually works at work, and what you can do to reduce the costly kind while using productive friction to sharpen thinking, deepen trust, and improve outcomes.The heart of the book is 45 experiments, organised across all three types of friction, that you can put to work immediately. Strategies like 'Breathe Before the Story', 'Set the Temperature with Your First Sentence', 'Listen for Whats at Stake', and 'Premium Strategy, Regular Fuel' give you concrete experiments to try in the moments when friction shows up and you need to respond on purpose rather than on instinct.Friction will help you:Spot the warning signs of escalating tension before it becomes a problemHandle pressure without passing it on to your teamHave the hard conversations youve been avoidingBuild the kind of trust that makes your team resilient, not just compliantRecognise when the system itself is creating friction, and what to do about itLead with more intention in conditions that feel faster and less forgiving than they used toFriction is for anyone who has ever been caught off guard by their own reaction, or someone elses. Its for the newly promoted manager whos discovering that the job is 80% emotional and no one ever told them. Its for the seasoned leader whos tired of advice that assumes they can be a robot or a saint. Its for the HR partner, the executive coach, the L&D director, and the facilitator who can feel a rooms energy shift but need new language to help them navigate changing dynamics. And its for anyone who has ever thought: Where is the users manual for this mess?Most leadership books ask you to choose: work on yourself, fix your relationships, or change your culture. Friction shows you why all three are connected by emotion and gives you the tools to work on all of them at once, backed by a companion website and downloadable worksheets.The goal isnt to eliminate friction. The goal is to lead through it, better. Emotions are messy. Life is full of friction. Heres what to do about it. Shipping may be from multiple locations in the US or from the UK, depending on stock availability. N° de réf. du vendeur 9798999182203
Acheter neuf
EUR 27,92
Livraison gratuite
Expédition nationale : Etats-Unis
Expédition nationale : Etats-Unis
Quantité disponible : 1 disponible(s)
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Friction: How Tension, Emotion, and Change Reveal Better Leaders
Vendeur : California Books, Miami, FL, Etats-Unis
Évaluation du vendeur 5 sur 5 étoiles
Etat : New. N° de réf. du vendeur I-9798999182203
Acheter neuf
EUR 25,73
Expédition à EUR 2,68
Expédition nationale : Etats-Unis
Expédition nationale : Etats-Unis
Quantité disponible : Plus de 20 disponibles
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Friction
Vendeur : Rarewaves.com USA, London, LONDO, Royaume-Uni
Évaluation du vendeur 5 sur 5 étoiles
Hardback. Etat : New. Emotions are messy. Life is full of friction. Here's what to do about it.You've felt it - the meeting that goes sideways after one wrong word, the feedback that lands wrong no matter how carefully you planned it, the relationship that keeps getting stuck in the same loop. You've felt it inside yourself too: the moment you react before you mean to, the pressure that makes everything harder than it should be, the Sunday evening dread that has nothing to do with the actual work.That tension has a name. It's friction - and most of us have never been taught what to do with it.In Friction, leadership researchers and organizational psychologists Maggie Sass and Ross Blankenshipmake the case that friction isn't random, it isn't weakness, and it isn't just "bad communication." It's a predictable force that shows up in three distinct places - inside you, between people, and in the systems and structures around you - and it's quietly shaping everything from your own performance to yourteam's culture.Drawing on findings from their National Emotions Survey of U.S. working adults, Sass and Blankenship introducea practical framework for understanding how emotional tension actually works at work, and what you can do to reduce the costly kind while using productive friction to sharpen thinking, deepen trust, and improve outcomes.The heart of the book is 45 experiments, organized across all three types of friction, that you can put towork immediately. Strategies like "Breathe Before the Story," "Set the Temperature with Your First Sentence," "Listen for What's at Stake," and "Premium Strategy, Regular Fuel" give you concrete experiments to try in the moments when friction shows up and you need to respond on purpose rather than on instinct.Friction will help you:Spot the warning signs of escalating tension before it becomes aproblemHandle pressure without passing it on to your teamHave the hard conversations you've been avoiding Build the kind of trust that makes your team resilient, not justcompliantRecognize when the system itself is creating friction, and whatto do about itLead with more intention in conditions that feel faster and lessforgiving than they used toFriction is for anyone who has ever been caught off guard by their own reaction, or someone else's. It's for the newly promoted manager who's discovering that the job is 80% emotional and no one ever told them. It's for the seasoned leader who's tired of advice that assumes they can be a robot or a saint. It's for the HR partner, the executive coach, the LandD director, and the facilitator who can feel a room's energy shift but need new language to help them navigate changing dynamics. And it's for anyone who has ever thought: Where is the user's manual for this mess?Most leadership books ask you to choose: work on yourself, fix your relationships, or change your culture. Friction shows you why all three are connected by emotion and gives you the tools to work on all of them at once, backed by a companio. N° de réf. du vendeur LU-9798999182203
Acheter neuf
EUR 35,56
Livraison gratuite
Expédition depuis Royaume-Uni vers Etats-Unis
Expédition depuis Royaume-Uni vers Etats-Unis
Quantité disponible : Plus de 20 disponibles
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Friction
Vendeur : Russell Books, Victoria, BC, Canada
Évaluation du vendeur 5 sur 5 étoiles
hardcover. Etat : New. Special order direct from the distributor. N° de réf. du vendeur ING9798999182203
Acheter neuf
EUR 27,56
Expédition à EUR 17,84
Expédition depuis Canada vers Etats-Unis
Expédition depuis Canada vers Etats-Unis
Quantité disponible : Plus de 20 disponibles
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Friction
Vendeur : Russell Books, Victoria, BC, Canada
Évaluation du vendeur 5 sur 5 étoiles
hardcover. Etat : New. Special order item direct from the distributor. N° de réf. du vendeur R9798999182203
Acheter neuf
EUR 42,74
Expédition à EUR 17,84
Expédition depuis Canada vers Etats-Unis
Expédition depuis Canada vers Etats-Unis
Quantité disponible : Plus de 20 disponibles
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Friction : How Tension, Emotion, and Change Reveal Better Leaders
Vendeur : AHA-BUCH GmbH, Einbeck, Allemagne
Évaluation du vendeur 5 sur 5 étoiles
Buch. Etat : Neu. Neuware - Emotions are messy. Life is full of friction. Here's what to do about it. N° de réf. du vendeur 9798999182203
Acheter neuf
EUR 38,72
Expédition à EUR 35
Expédition depuis Allemagne vers Etats-Unis
Expédition depuis Allemagne vers Etats-Unis
Quantité disponible : 2 disponible(s)
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Friction
Vendeur : Rarewaves USA United, HEBRON, KY, Etats-Unis
Évaluation du vendeur 5 sur 5 étoiles
Hardback. Etat : New. Emotions are messy. Life is full of friction. Here's what to do about it.You've felt it - the meeting that goes sideways after one wrong word, the feedback that lands wrong no matter how carefully you planned it, the relationship that keeps getting stuck in the same loop. You've felt it inside yourself too: the moment you react before you mean to, the pressure that makes everything harder than it should be, the Sunday evening dread that has nothing to do with the actual work.That tension has a name. It's friction - and most of us have never been taught what to do with it.In Friction, leadership researchers and organizational psychologists Maggie Sass and Ross Blankenshipmake the case that friction isn't random, it isn't weakness, and it isn't just "bad communication." It's a predictable force that shows up in three distinct places - inside you, between people, and in the systems and structures around you - and it's quietly shaping everything from your own performance to yourteam's culture.Drawing on findings from their National Emotions Survey of U.S. working adults, Sass and Blankenship introducea practical framework for understanding how emotional tension actually works at work, and what you can do to reduce the costly kind while using productive friction to sharpen thinking, deepen trust, and improve outcomes.The heart of the book is 45 experiments, organized across all three types of friction, that you can put towork immediately. Strategies like "Breathe Before the Story," "Set the Temperature with Your First Sentence," "Listen for What's at Stake," and "Premium Strategy, Regular Fuel" give you concrete experiments to try in the moments when friction shows up and you need to respond on purpose rather than on instinct.Friction will help you:Spot the warning signs of escalating tension before it becomes aproblemHandle pressure without passing it on to your teamHave the hard conversations you've been avoiding Build the kind of trust that makes your team resilient, not justcompliantRecognize when the system itself is creating friction, and whatto do about itLead with more intention in conditions that feel faster and lessforgiving than they used toFriction is for anyone who has ever been caught off guard by their own reaction, or someone else's. It's for the newly promoted manager who's discovering that the job is 80% emotional and no one ever told them. It's for the seasoned leader who's tired of advice that assumes they can be a robot or a saint. It's for the HR partner, the executive coach, the LandD director, and the facilitator who can feel a room's energy shift but need new language to help them navigate changing dynamics. And it's for anyone who has ever thought: Where is the user's manual for this mess?Most leadership books ask you to choose: work on yourself, fix your relationships, or change your culture. Friction shows you why all three are connected by emotion and gives you the tools to work on all of them at once, backed by a companio. N° de réf. du vendeur LU-9798999182203
Acheter neuf
EUR 34,88
Expédition à EUR 44,62
Expédition nationale : Etats-Unis
Expédition nationale : Etats-Unis
Quantité disponible : Plus de 20 disponibles