Armstrong on Reinventing Performance Management: Building a Culture of Continuous Improvement

Armstrong, Michael

ISBN 10: 074947811X / ISBN 13: 9780749478117

Edité par Kogan Page, 2017

A propos de cet article

The book has been read, but is in excellent condition. Pages are intact and not marred by notes or highlighting. The spine remains undamaged.

N° de réf. du vendeur GOR009496220

Détails bibliographiques

• Titre: Armstrong on Reinventing Performance Management: Building a Culture of Continuous Improvement
• Éditeur: Kogan Page
• Date de parution: 2017
• Langue: anglais
• ISBN à 10 chiffres: 074947811X
• ISBN à 13 chiffres: 9780749478117
• Reliure: Paperback
• État de l'article: Very Good
• Poids: 354 grammes

A propos de ce titre

Synopsis

Armstrong on Reinventing Performance Management presents a holistic approach to performance management, drawing on Michael Armstrong's vast research and experience. Most organizations have performance management processes in one form or another, but these are often based on formal annual reviews, forced rankings and directly linked to pay decisions. These traditional approaches are often at the expense of ongoing, continuous feedback and focus on looking back at what has or has not been achieved rather than looking forward. Direct links to pay decisions avert attention from people development, and managers often get lost in the bureaucracy of complex forms rather than fully engaging with their people.

Armstrong on Reinventing Performance Management details how to build a culture of ongoing feedback and coaching and provides case studies of how this approach to building performance has been effective in organizations including Deloitte, Gap, Expedia and Google. Filled with practical advice, including how to deal with underperformers, it enables organizations to remove overly bureaucratic and ineffective systems based on top-down judgments and ratings, and demonstrates how to get line managers' support for the process focusing on actionable feedback and growth.

À propos de l?auteur

Michael Armstrong is the UK's bestselling author of Human Resource Management books including Armstrong's Handbook of Human Resource Management Practice and several other titles published by Kogan Page. With over a million copies sold, his books have been translated into twenty-one languages. He is managing partner of E-Reward as well as an independent management consultant. Prior to this he was a chief examiner of the Chartered Institute of Personnel and Development (CIPD) and an HR director of a publishing company.