The Basics of Process Mapping

Damelio, Robert

ISBN 10: 0527763160 / ISBN 13: 9780527763169

Edité par Productivity Press, 1996

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Détails bibliographiques

Titre : The Basics of Process Mapping

Éditeur : Productivity Press

Date d'édition : 1996

Reliure : Paperback

Etat : Used; Very Good

A propos de ce titre

Synopsis :

Book by Damelio Robert

Présentation de l'éditeur:

Practical and easy to read, this book contains a case study of both levels of process mapping and guidelines for when to use each type. It details the importance of process mapping in examining a work flow and customer-supplier relationships as the foundation for appropriate improvements. The author provides step-by-step instructions for creating and interpreting a relationship process map and a cross-functional process map, and reviews the commonly used flowchart. Highlighting the relationship of process mapping to flowcharting, he delineates the differences between a cross-functional process map, a relationship map, and a flowchart, providing detailed examples of why and how each is used in specific situations.