Building Quality Management Systems: Selecting the Right Methods and Tools

Luis Rocha-Lona

ISBN 10: 1466564997 / ISBN 13: 9781466564992

Edité par Routledge 2013-07-31, 2013

A propos de cet article

N° de réf. du vendeur 6666-IUK-9781466564992

Détails bibliographiques

• Titre: Building Quality Management Systems: Selecting the Right Methods and Tools
• Éditeur: Routledge 2013-07-31
• Date de parution: 2013
• Langue: anglais
• ISBN à 10 chiffres: 1466564997
• ISBN à 13 chiffres: 9781466564992
• Reliure: Paperback
• État de l'article: New

A propos de ce titre

Synopsis

This book discusses the most well-known excellence models, methods, and tools to foster quality management, including how to develop abilities in order to identify core operational and support processes to set a strategic agenda for quality management projects. It discusses building the Quality Management Systems (QMS) based on two important organizational elements: needs and resources. With a clear focus on business performance and a process management, it provides the basis for creating a quality management-culture, and can help professionals and organizations to succeed in becoming a world-class organization.

À propos de l?auteur

Luis Rocha-Lona, Jose Arturo Garza-Reyes, Vikas Kumar