Business Information Systems: Technology, Development and Management in the E-business

Information technology is at the centre of today’s business environment. The increasing importance of e-commerce and the integration of information systems in all areas of a business means it is crucial for managers to understand and implement IS (information systems). This major text, now in its second edition, provides the skills and knowledge necessary to choose the right systems, and to develop and manage them effectively.
Business Information Systems: Technology, Development and Management assumes no prior knowledge of IS or IT, and emphasises the importance of IS to management decision making. It takes a 3 part structure: Part One covers hardware and software technologies; Part Two looks at information systems analysis and design; and Part Three describes the strategic management of IS. This successful format allows each section to be studied alongside individual modules, and enables students to focus clearly on specific areas and use the book for more than one course.

This book is suitable for college students, undergraduate degree and postgraduate students taking courses with modules in the practical IT skills of selection, implementation, management and use of BIS. The practical sections are also of use to managers in industry involved in the development and use of IS.

Business information systems play an increasingly important role throughout modern business. As companies embrace concepts such as e-business and e-commerce to improve business performance, the successful management of business information systems becomes ever more important. This major text, now in its second edition, develops the management knowledge and skills for effective BIS strategy, systems development and management.

Business Information Systems: Technology, Development and Management in the e-business assumes no prior knowledge of Information Systems (IS) or Information and Communications Technology (ICT), and emphasises the importance of IS to management decision making. Part One covers hardware, software and network technologies; Part Two looks at information systems development including analysis, design and implementation; and Part Three describes the strategic management of IS. This successful format allows each section to be studied in support of individual modules, and enables students to focus clearly on specific areas and use the book for more than one course.

The second edition includes:

• New chapters on e-business applications and management
• Integration of topics such as the e-business concept, knowledge management, new digital technologies, drivers and barriers impacting e-business adoption, user-centred web-design and legal and ethical issues of Internet usage
• The majority of cases have been replaced by e-business related articles
• Systems theory now integrated into introductory chapters and simplification of other chapters ensures a succinct coverage of key topics
• Improved navigation within chapters through clear cross-referencing to case studies and main sections at the start of each chapter
• Chapter introductions, learning objectives, management issues and chapter summaries allow main points to be grasped quickly and provide useful revision aids
• Web links and extensive references develop students' research and further reading skills
• A range of interactive features including activities, self-assessment exercises, essay questions, discussion questions, focus-on sections and examination questions aid both students and lecturers in testing knowledge, and developing independent discussion and research
• Margin definitions and fully revised glossary of key terms allow easy reference for students
• Free supplementary materials available online on a Companion Website. Student resources include hyperlinks to relevant sites, additional examination-type questions and answers and a multiple-choice question bank with answers. Lecturers have access to a password-protected site with an e-mail link to the authors, a downloadable version of the Lecturer’s Guide, additional FT cases with suggestions for discussion and OHP masters

This book is suitable for college students, undergraduate degree and postgraduate students taking courses with modules in the practical IT skills of selection, implementation, management and use of BIS. The practical sections are also of use to managers in industry involved in the development and use of IS.

Dave Chaffey lectures at undergraduate and postgraduate level in business information systems and e-business modules at Derby, Leeds and Warwick Universities and is managing director of a consultancy specialising in e-business and information strategy and e-commerce communications. Paul Bocij is a graduate of the University of Nottingham and the University of Derby and is the managing director of a successful IT services company. Andrew Greasley is lecturer in Information Systems, Operational Research and Statistics at Aston University. Simon Hickie is senior lecturer in BIS at the Derbyshire Business School. All have extensive experience of developing IS in industry.