How do you achieve a jointly optimised blend of socio and technical and create the kind of agility and self-synchronisation that modern forms of command and control promise? The answer put forward here is to re-visit sociotechnical systems theory. In doing so, the problems of 21st century command and control can be approached from an alternative, multi-disciplinary and above all human-centred perspective.

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Guy H Walker, Neville A. Stanton, Daniel P. Jenkins

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