Synopsis
With the help of real-world cases, this book enables students and managers alike to clearly view their own communication abilities, organizational dilemmas and challenges. Following are new to the Fourth Edition: greater emphasis on the 'problem focused' nature of the book; greater focus on critical thinking issues and skills; a spotlight on the range of organizations that experience the communication problems discussed in the book, and an emphasis on the similarity of communication problems across organizations; the inclusion of new research on ethics in organizations and environmental responsibility; updated examples throughout, including updated material on how technology influences communication in organizations; a new Instructor's Resource CD-ROM that includes PowerPoint slides, test questions, and sample case studies; and, a new Companion Study Site that includes short video case studies and questions for each chapter to promote practical problem-solving.
À propos de l?auteur
Phillip G. Clampitt (Ph.D., University of Kansas) is the Hendrickson Professor of Business at the University of Wisconsin-Green Bay, where he teaches in the Information Sciences program. The Wall Street Journal and MIT Sloan Management Review recently highlighted his work on "Decision Downloading" which details how companies can effectively communicate decisions to those not involved in the decision-making process. He is the author of a SAGE Publications best seller, Communicating for Managerial Effectiveness 4e (see www.imetacomm.com/cme4), co-author of the forthcoming Progress Makers: Beyond the Desire to Lead (SAGE, and co-author of Embracing Uncertainty: The Essence of Leadership. Along with being on the editorial board of numerous professional journals, his work has been published in a variety of journals including the MIT Sloan Management Review, Academy of Management Executive, Management Communication Quarterly, Journal of Business Communication, Communication World, Journal of Broadcasting, Journal of Communication Management, lvey Business Journal, and Journal of Change Management. In addition to many guest speaking opportunities in the U.S., he has also been invited to speak internationally at The University of Pisa, The University of Aberdeen, The University of Ulster, as well as to numerous multinational businesses and professional organizations. As a principal in his firm, Metacomm, he has consulted on communication issues with a variety of organizations, such as PepsiCo, Manpower, Schneider National, American Medical Security, Dean Foods, The Boldt Company, Stora Enso, The U.S. Army War College, Appleton Papers, Foremost Farms, Thilmany Paper, Dental City, and Nokia (see www.imetacomm.com).
Les informations fournies dans la section « A propos du livre » peuvent faire référence à une autre édition de ce titre.