Developing the Manager as a Helper (Self Development for Managers)

John Hayes

ISBN 10: 0415110084 / ISBN 13: 9780415110082

Edité par Business Press, 1995

A propos de cet article

1995. 1st. Paperback. Clean copy. . . . .

N° de réf. du vendeur KEX0202025

Détails bibliographiques

• Titre: Developing the Manager as a Helper (Self Development for Managers)
• Éditeur: Business Press
• Date de parution: 1995
• Langue: anglais
• ISBN à 10 chiffres: 0415110084
• ISBN à 13 chiffres: 9780415110082
• Reliure: Couverture souple
• État de l'article: Very Good

A propos de ce titre

Synopsis

Are managers helpers? This book argues they should be. It is designed to help managers develop the helping skills vital for successful management. Using a six-stage model of helping, the author identifies key skills which can help managers to empower themselves and others: self awareness; establishing rapport and building relationships; listening and empathy; probing for information; identifying themes and seeing the bigger picture; giving feedback; and challenging assumptions. Readers are encouraged to develop and practice these skills through a range of self-assessment exercises. The workbook format should enable managers to monitor certain important aspects of their behaviour and improve the effectiveness of their helping interventions.