Synopsis
The concept of digitalization captures the widespread adoption of digital technologies in our lives, in the structure and functioning of organizations and in the transformation of our economy and society. Digital technologies for data processing and communication underly high-impact innovations including the Internet of Things, wireless multimedia, artificial intelligence, big data, enterprise platforms, social networks and blockchain. These digital innovations not only bring new opportunities for prosperity and wellbeing but also affect our behaviors, activities, and daily lives. They enable and shape new forms of production and new working practices in sectors such as manufacturing, healthcare, logistics and supply chains, energy, and public and business services. Digital innovations are not purely technological but form part of comprehensive systemic innovations of a sociotechnical and networked nature, requiring the alignment of technology, processes, organizations, and humans. Examples are platform-based work, customer driven value creating networks, and urban public service systems. Building on widespread networking, algorithmic decisions and sharing of personal data, these innovations raise intensive societal and ethical debates regarding key issues such as data sovereignty and privacy intrusion, business models based on data surveillance and negative externalization, quality of work and jobs, and market dominance versus regulation. In this context, this book focuses on the implications of digitalization for the domain of work. The book studies the changing nature of work as well as new forms of digitally enabled organizations, work practices and cooperation. The book sheds light on the technological, economic, and political forces shaping the new world of work and on the prospects for human-centric and responsible innovations. To this end, the book brings together a number of studies in five major topics: 1. The evolution of digital technology impacting ways of working; 2. The role of artificial intelligence in new ways of working; 3. Transformation of work, jobs and employment; 4. Digitalization and need for skills and competencies; and 5. New forms of decentralized working and cooperation.
À propos des auteurs
Matti A. Vartiainen is a senior advisor and professor emeritus of Work and Organizational Psychology at the Department of Industrial Engineering and Management, Aalto University School of Science. His research focuses on organizational innovations, digital work, new ways of working (remote work, mobile and multi-locational work, and distributed teams and organizations), collaborative working platforms, knowledge building, future competencies, and reward management systems. He has published many articles, for example, in AI and Society; Brain Research; Group & Organization Management; Human Learning; Information and Software Technology; International Journal of Human Factors and Ergonomics in Manufacturing; Journal of Management; Journal of Organizational and End User Computing; International Journal of Project Management; Journal of Knowledge Management; New Technology, Work and Employment; Performance Improvement, and the Journal of Workplace Learning, Information and Software Technology. He has edited and authored the following books among others: Andriessen, J. H. Erik & Vartiainen, M. (Eds.) (2006) Mobile Virtual Work: A New Paradigm? Heidelberg: Springer; Vartiainen, M., Hakonen, M., Koivisto, S., Mannonen, P., Nieminen, M.P., Ruohomäki, V. & Vartola, A. (2007) Distributed and Mobile Work - Places, People and Technology. Tampere: Otatieto; and Vartiainen, M., Antoni, C., Baeten, X., Hakonen, N. & Thierry, H. (Eds.) (2008) Reward Management - Facts and Trends in Europe. Langerich: Pabst Science Publishers.
Hans Schaffers is an independent researcher and advisor, focusing on human and societal implications of technological innovations. He received his PhD in Engineering Sciences at the University of Twente, The Netherlands, specializing in computer-assisted decision-making in large-scale water systems. He worked as an assistant professor in finance at the Erasmus University Rotterdam; as a senior researcher in technology and policy studies at the TNO; as a chief scientific consultant & and international affairs manager at the Telematica Instituut; as a visiting professor and research director at the Centre for Knowledge and Innovation Research at the Aalto University School of Business in Helsinki, Finland; as a research professor in digital business innovation at the Saxion University of Applied Sciences; and until recently working as a coordinator for Science, Management, and Innovation projects at the Radboud University Nijmegen. He has a broad experience as a project and programme coordinator in various European research and innovation initiatives, focusing on topics such as smart technologies, collaborative working environments, collaborative networked organizations, user oriented open innovation, urban and regional development, future internet test beds and living labs, and cooperative networks in industrial innovation.
Jacques Bus received his PhD in science and mathematics from the University of Amsterdam. He worked as a researcher for 12 years and subsequently as a research program manager for 5 years at the Centrum Wiskunde & Informatica (CWI) in Amsterdam, The Netherlands. From 1988, he worked at the European Commission in leading positions in various parts of the Research programs ESPRIT and ICT, including IT infrastructure, program management, and software engineering, and since 2004 in trust and security, as well as the establishment of the Security Theme in the 7th Framework Programme of the European Commission. Since 2010 he works as an independent advisor in various projects and on Trust, Security, Privacy, and Identity in the digital environment. From 2011 to 2014, he has been the Director of Business Development of the Privacy & Identity Lab (PI.lab). Since 2011, he is the cofounder and secretary general of the "Digital Enlightenment Forum", a non-profit association in the field of digitization and society (https: //digitalenlightenment.org/).
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