Domestic Tourism and Hospitality Management

This timely book presents a unique collection of "new normal" trends, issues, and challenges of tourism and hospitality management and practices from the perspective of the COVID-19 pandemic. It features empirical contemporary research and case studies that incorporate a bottom-up approach from survival to revival of the travel and tourism industry around the world amidst the pandemic.

The volume addresses a number of pandemic-related tourism issues. It looks at the impact of the pandemic on tourism-dependent economies and businesses as well as government responses in tourism-dependent cities and regions, including the US, India, Mexico, Australia, and Singapore. Topics include the links between mass tourism and airplane face mask shaming, with the obtained research used to suggest recommendations to ensure a sustainable post-crisis recovery for air-transport and tourism fields; new planning strategies for new tourism products and packages; using software to determine employability skills for jobs in tourism, hospitality, and events; and more.

With a selection of revealing case studies, Domestic Tourism and Hospitality Management: Issues, Scope, and Challenges amid the COVID-19 Pandemic offers crucial and diverse insights for a better understanding of the most current issues, trends, and management strategies in tourism and hospitality from different parts of the world. It will be a helpful resource for researchers, academicians, policymakers, and other professionals around the world.

Debasish Batabyal, PhD, has been teaching travel and tourism management at the Department of Travel and Tourism, Amity University, Kolkata, West Bengal, India. A postgraduate in Business Management with a specialization in tourism from the University of Burdwan, Dr. Batabyal received his doctorate degree from the same university. His areas of research interest include e-tourism, sustainable tourism and social solidarity economy, and destination development and planning. He has written two books and edited two more with reputed international publishing houses. He has published a number of research articles in internationally reputed journals of social science, including the Indian Journal of Marketing, South Asian Journal of Tourism and Heritage, IJARBEST, Journal of Emerging Technologies and Research, and also in various edited volumes. He has also co-authored a chapter in the District Human Development Report (UNDP and Govt. of West Bengal) and District Gazetteer Report (Govt. of West Bengal). Recently, he was awarded ILO's South-South Triangular Cooperation (SSTC) scholarship to participate at the 11th Social and Solidarity Economy Academy in Madrid, Spain.

Dillip Kumar Das, PhD, is Associate Professor and Head of the Department of Tourism Management, The University of Burdwan, Burdwan, West Bengal, India. He has been associated with this university since 2005. He has also served as Associate Professor and Head of the Department of Department of Tourism Management Sikkim Central University, Gangtok, Sikkim, India. The author has 20 years of teaching experience in business programs and more than 13 years of research experience. So far, six PhD scholars and one MPhil scholar have been awarded degrees under his supervision and guidance. Dr. Das has contributed over 48 research papers in reputed national and international refereed, peer-reviewed journals and proceedings and has edited three research handbooks from Springer, IGI-Global USA, and Apple Academic Press. Dr. Das has also published a textbook on tourism management with Sage Publications. He is a reviewer for several refereed journals of international repute. His areas of research interest include eco-tourism, tourism impact studies, travel agency management, and international airfare and ticketing.