E-Government and Public Sector Process Rebuilding : Dilettantes, Wheel Barrows, and Diamonds

Kim Viborg Andersen

ISBN 10: 140207994X / ISBN 13: 9781402079948

Edité par Springer Us Jul 2004, 2004

A propos de cet article

Neuware - E-government and Public Sector Process Rebuilding: Dilettantes, Wheelbarrows, and Diamonds provides an input to rebuild and improve the processes in which the public sector perform activities and interact with the citizens, companies, and the formal elected decision-makers. Through eleven chapters, the book emphasizes information systems (IS) as the vehicle for redirecting the public sector towards its key customers. The book stresses serious capability challenges inhibiting the digital transformation using activity and customer centric applications. The dilettantes in the public sector are in need of upgrading, rethinking, and refocusing their use of IS. There is a need to revisit the extensive use of digital wheelbarrows to transmit data, and complement the transactional focus with IT-enabled analysis of the activities. There is also a need to recognize that IS are not just flashy and shining diamonds to be shown off on special occasions. IS are, as most diamonds, manufactured products, part of the activities and intended for replacement whenever the diamonds are no longer suitable for serving their purpose - diamonds do not last forever.

N° de réf. du vendeur 9781402079948

Détails bibliographiques

• Titre: E-Government and Public Sector Process Rebuilding : Dilettantes, Wheel Barrows, and Diamonds
• Éditeur: Springer Us Jul 2004
• Date de parution: 2004
• Langue: anglais
• ISBN à 10 chiffres: 140207994X
• ISBN à 13 chiffres: 9781402079948
• Reliure: Buch
• État de l'article: Neu

A propos de ce titre

Synopsis

E-government and Public Sector Process Rebuilding: Dilettantes, Wheelbarrows, and Diamonds provides an input to rebuild and improve the processes in which the public sector perform activities and interact with the citizens, companies, and the formal elected decision-makers.
Through eleven chapters, the book emphasizes information systems (IS) as the vehicle for redirecting the public sector towards its key customers.
The book stresses serious capability challenges inhibiting the digital transformation using activity and customer centric applications.
The dilettantes in the public sector are in need of upgrading, rethinking, and refocusing their use of IS.
There is a need to revisit the extensive use of digital wheelbarrows to transmit data, and complement the transactional focus with IT-enabled analysis of the activities.
There is also a need to recognize that IS are not just flashy and shining diamonds to be shown off on special occasions.
IS are, as most diamonds, manufactured products, part of the activities and intended for replacement whenever the diamonds are no longer suitable for serving their purpose - diamonds do not last forever.