Emotional Intelligence Behaviors at Work (Paperback)

Ever wonder why some professionals rise faster-even if they're not the loudest or most experienced? What makes certain team members indispensable in the eyes of leadership? Could emotional intelligence be the most valuable skill no one's teaching in business school? In a workplace flooded with résumés, Emotional Intelligence Behaviors at Work: The 9 EQ Traits that Make You Leadership's Most Wanted separates the forgettable from the unforgettable. This isn't another soft skills pep talk-it's a no-nonsense guide to mastering the emotional intelligence behaviors that turn ordinary professionals into organizational MVPs. Whether you're a rising team member, seasoned manager, or HR leader cultivating talent, this book reveals what leaders are really looking for: self-awareness, resilience, empathy, adaptability, and more-applied with confidence and precision in everyday situations. Inside You'll Learn How To: Influence without authority by mastering clear, confident communication Build trust with empathy, transparency, and active listening Use adaptability and composure to turn pressure into performance Resolve conflict with emotional control and collaborative problem-solving Increase your value by leading with inclusion, recognition, and purpose Why Emotional Intelligence is the Ultimate Career Accelerator9 Core EQ Behaviors: Clearly defined and immediately actionable. Real-World Case Studies: Learn from NASA, Pixar, Amazon, and Toyota-teams that embody emotional intelligence under pressure. Behavioral Checklists: Know what to start, stop, and double down on-whether you're in a meeting, a performance review, or a crisis. Interactive Exercises: Apply what you read through reflection prompts, role-plays, and feedback strategies. Built-In Measurement Tools: Track your growth and align your behavior with your career goals. Perfect For: Professionals in leadership tracks or fast-growth roles HR, L&D, and leadership coaches developing high-EQ talent Team members seeking to stand out without burning out Anyone who wants to lead with more influence, regardless of title "The highest-performing people are the most emotionally intelligent. Not the smartest. Not the most experienced. But those who understand themselves and others best." - Daniel Goleman If you've ever been told to "show leadership" without being told what that means-this is your playbook. Buy now and become the teammate leadership fights to keep.

Sandra Jessop: Transforming Manufacturing, Empowering Leaders, and Driving Global InnovationSandra Jessop is a powerhouse in the manufacturing industry, blending nearly three decades of expertise in engineering, operations, and supply chain management with a relentless drive for excellence. A dynamic C-suite executive and international coach, Sandra has made her mark by leading high-performing teams, optimizing processes, and championing continuous improvement to drive business success.A Trailblazer in Manufacturing & OperationsFrom sales and engineering to executive leadership, Sandra's career spans the full spectrum of manufacturing. Her background in aerospace engineering, complemented by an MBA, has positioned her as a visionary leader who not only understands complex technical challenges but also excels in strategic decision-making. As a certified Black Belt in Continuous Improvement, she is known for implementing transformative efficiencies that boost productivity and profitability.Sandra's impact extends beyond the boardroom. She shares her expertise as an adjunct professor at Wichita State University, teaching graduate-level Operations Management, mentoring future industry leaders, and fostering a culture of innovation in supply chain and manufacturing.International Coach & Business MentorAs an international publishing and business coach, Sandra empowers professionals around the world to turn their expertise into impactful books, build thriving businesses, and position themselves as industry leaders. Through her coaching programs, she has guided entrepreneurs, executives, and aspiring authors to successfully publish their work and leverage their knowledge for career and financial growth.Award-Winning Leadership & Industry InfluenceA recognized leader in her field, Sandra has been honored with the Wichita Business Journal's "40 Under 40" Award, recognizing her as a rising force in business and leadership. During the height of the COVID-19 pandemic, she was also awarded the Women in Manufacturing Award, acknowledging her resilience, problem-solving skills, and dedication to keeping manufacturing operations agile in unprecedented times.Author, Thought Leader & Advocate for Business SuccessBeyond the manufacturing floor, Sandra is a published author under the pen name Jess Pryce, crafting leadership and business strategy books designed to help professionals "level up" in their careers. Recognizing gender biases in the business book market, she strategically chose a neutral name to ensure her work reaches a broader audience, making a lasting impact on leaders worldwide.A Life Built on Resilience, Innovation & BalanceSandra's success is built on resilience-rooted in a childhood of frequent relocations across the U.S. as the youngest of six in a family led by a nuclear engineer father. She learned early on how to adapt, lead, and thrive in new environments-qualities that continue to define her leadership style today.Outside of her corporate achievements, Sandra finds fulfillment in family, teaching, and personal growth. Married for 24 years to a fellow engineer, she and her husband bring different problem-solving approaches to everything-including their home projects. Their three daughters keep life exciting, with two at the University of Alabama ("Roll Tide!") and one still in high school. The Jessop household is rounded out by Pixie, their beloved family dog.A Visionary Leader Shaping the Future of Manufacturing & Business CoachingSandra Jessop isn't just leading-she's inspiring the next generation of manufacturing leaders, business innovators, and high-performing teams worldwide. Whether in the boardroom, classroom, or through her books and coaching, Sandra's mission is clear: to drive meaningful change, empower professionals, and create a lasting legacy of excellence in both manufacturing and business.