Employee Engagement Excellence: Using behaviours, culture and data to drive motivation and results. Cet article n’est pas disponible.Employee Engagement Excellence: Using behaviours, culture and data to drive motivation and results

Evolving traveller expectations, pressures to reduce emissions and a need to preserve popular destinations from over-tourism and climate change are creating untold disruption in the travel industry. The industry cannot continue to grow unchecked and wholesale transformation is required. Future-proofing Travel considers current travel trends in consumer expectations for greener and more experiential travel alongside the demands from local communities and industry-led initiatives to meet government pledges of lower emissions. It explores how business leaders in tourism and hospitality services must adapt their offerings to remain relevant in a competitive environment where sustainability and technology are no longer nice-to-haves. Explore data-driven and holistic solutions for travel industry professionals to transform their businesses to be more purposeful and sustainable with this book. While there is no one pathway to success, Future-proofing Travel shows how travel companies and destinations are currently adapting their practices to be more impact conscious while also elevating the traveller experience. Using real-world examples from leading brands such as Airbnb, Marriott, TUI and Intrepid Travel, this book maps out how travel brands and destinations can accelerate their positive actions through digitalization and green innovation to regenerate local communities, retain consumer loyalty and increase long-term profits sustainably into the future.

Nick Smallman is Founder and CEO of Working Voices. He has been advising blue-chip clients on engagement, leadership and communication for more than 27 years. During that time, he has built an international reputation for thought leadership, delivering acclaimed talks for multinationals on a range of leadership and communication issues.

Nick's personal philosophy, rooted in authentic, meaningful communication, shapes the Working Voices USP. Nick lives in London and is delivering a new venture called The Sustainable Human.

Dan Parry is the Head of Communications at Working Voices. With nearly 30 years' experience in the media, he has a track record in journalism and documentaries and is a published author of three other books.

Dan started out at BBC News, becoming a senior broadcast journalist before switching to documentaries. Throughout his career, he has focused on understanding how people respond to difficult circumstances that may or may not be of their own making. He is based in Hertfordshire, UK.