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D�tails bibliographiques

Titre: End-to-End Quality of Service over Cellular Networks: Data Services Performance Optimization in 2G/3G
�diteur: Wiley-Blackwell
Date de parution: 2005
Langue: anglais
ISBN � 10 chiffres: 0470011807
ISBN � 13 chiffres: 9780470011805
Reliure: Hardcover
�tat de l'article: Tr�s bon

A propos de ce titre

Synopsis

This comprehensive resource contains a detailed methodology for assessing, analyzing and optimizing End-to-End Service Performance under different cellular technologies (GPRS, EDGE, WCDMA and CDMA2000). It includes guidelines for analyzing numerous different services, including FTP, WEB streaming and POC, including examples of analysis and troubleshooting from a user point-of-view.

Focuses on the end-user perspective, with a detailed analysis of the main sources of service performance degradation and a comprehensive description of mobile data services
Includes a detailed presentation of generic key performance indicators (KPIs) which can be re-defined to comply with each particular network
Provides service performance benchmarking for different technologies from real networks
Explores a new approach to service management known as customer experience management, including the reasons why it is overcoming traditional service management and its impact on revenues and customer satisfaction
Illustrates all points throughout using real world examples gleaned from cutting-edge research

This book draws together findings from authoritative sources that will appeal to cellular network operators and vendors. The theory-based, practical approach will be of interest to postgraduate students and telecommunication and consulting companies working in the field of cellular technologies.

� propos de l?auteur

Gerardo G�mez is Service Performance Competence Team Manager at Tartec in Spain. He received and Engineering degree in Telecommunications in the E.T.S.I. de Telecomunicacion, Universidad de Malaga in 1999. His area of research is Quality of Service management in 4G mobile networks.

Rafael S�nchez is (E)GPRS Performance Team Manager at Tartec also in Spain. He studied Telecommunications Engineering at E.T.S.I. de Telecomunicacion, Universidad de Malaga. He has worked for Nokia, and moved to Tartec in 2003.

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English below. Ammareal est une librairie professionnelle sp�cialis�e dans le livre d?occasion. Nous exp�dions partout dans le monde. Nous avons plus de 250 000 ouvrages en stock dont un grand nombre de livres techniques et acad�miques. Nous reversons jusqu?� 15% du prix de vente de chaque livre � des organisations caritatives, des biblioth�ques et des associations luttant contre l?illettrisme. Ce que nous ne vendons pas nous le donnons, ce que nous ne donnons pas nous le recyclons. Ammareal is a professional bookseller speciliazed in used books. We ship worldwide. We have more than 250 000 books in stock, including a large number of technical and university-level books. We give back up to 15% of the price of each book to charities, libraries and organizations fighting in favor of literacy. What we do not sell, we give, what we do not give we recycle.

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