Evaluating Websites and Web Services | Interdisciplinary Perspectives on User Satisfaction
Langue : anglais
Edité par Information Science Reference, 2013
- Livre relié
- Neuf

Vendeur : preigu, Osnabrück, Allemagnepreigu
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Ajouter au panierA propos de cet article
Evaluating Websites and Web Services | Interdisciplinary Perspectives on User Satisfaction | Denis Yannacopoulos (u. a.) | Buch | Gebunden | Englisch | 2013 | Information Science Reference | EAN 9781466651296 | Verantwortliche Person für die EU: Libri GmbH, Europaallee 1, 36244 Bad Hersfeld, gpsr[at]libri[dot]de | Anbieter: preigu Print on Demand.
N° de réf. du vendeur 105507056
- Titre
- Evaluating Websites and Web Services | Interdisciplinary Perspectives on User Satisfaction
- Auteur
- Denis Yannacopoulos (u. a.)
- Éditeur
- Information Science Reference
- Année de publication
- 2013
- État de l'article
- Neu
- Reliure
- Buch
- Langue
- anglais
- ISBN à 10 chiffres
- 1466651296
- ISBN à 13 chiffres
- 9781466651296
- Poids de l'article
- 1 156 grammes
- Dimensions
- 286 x 221 x 24 mm
- Catalogues du vendeur
- Bücher
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À propos de l’auteur
Panagiotis Manolitzas is a PhD student at the Decision Support Systems of Technical University of Crete. He holds a Bachelor in Public Administration (specialisation in Management Science) from the University of Athens and a MSc in Public Management (specialisation in Management Science) from the University of Athens. He taught Management Information Systems, Health Management at University of Athens, Management Information Systems at Technological Educational institute of Piraeus and Decision Support Systems at Technical University of Crete. He has over 40 publications in International, National Scientific Conferences and scientific journals. He is a Member of Hellenic Operational Research Society. His research interests lie in the areas of Simulation, Decision Support Systems for the health care organisations, health services research, process mining, multiple criteria analysis and e-government.
Nikolaos Matsatsinis is a Professor of Information and Intelligent Decision Support Systems at the Department of Production Engineering and Management of the Technical University of Crete, Greece. He is Chairman of the Department, Director of Decision Support Systems Lab and President of Hellenic Operational Research Society (HELORS). He also has over twenty eight years of experience in Information and Decision Systems development. He has coordinated or/and contributed on over of thirty projects. He is the author or co-author of fifteen books and over sixty six articles in international scientific journals and books. He is member of the international advisory board of three scientific journals. His research interests fall into the areas of Decision Support Systems, Artificial Intelligent and Multi-Agent Systems, Multicriteria Decision Analysis, Group Decision Support Systems, Workflow Management Systems, e-Business, e-Marketing, Consumer Behaviour Analysis.
Evangelos Grigoroudis is an Assistant Professor at the Department of Production Engineering and Management, Technical University of Crete, Chania, Greece. He received the diploma in production and management engineering from the Technical University of Crete in 1991 and M.S. and Ph.D. degrees from the same University, in 1996 and 1999, respectively. His research interests are in service quality, operational research and customer behavioural analysis. He acts as reviewer for more than 50 scientific journals and he is an Assistant Editor of Operational Research: An International Journal and International Journal of Decision Support Systems and a member of the Editorial Board for the International Journal of Information and Decision Sciences, International Journal of Information Systems in the Service Sector and International Journal of Multicriteria Decision Making.
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preigu GmbH & Co. KG
Lengericher Landstr. 19
49078 Osnabrück
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Telephone: +49 (0) 541 / 580 72 84
Email: mail@preigu.de
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Instructions for revocation
Right of withdrawal for the sale of goods
Revocation right for consumers
(A ‘consumer' is any natural person who concludes a legal transaction which, to an overwhelming extent, cannot be attributed to either his commercial or independent professional activities.)
Instructions for revocation
Revocation right
You have the right to revoke this contract within 14 days without specifying any reasons.
The revocation period is 14 days with effect from the day,
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on which you or a third party nominated by you, which is not the carrier, had taken possession of the products, provided you had ordered one or more products within the scope of a standard order and this/these product/products is/are delivered uniformly;
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on which you or a third party nominated by you, which is not the carrier, had taken possession of the last product, provided you had ordered several products within the scope of a standard order and these products are delivered separately;
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on which you or a third party nominated by you, which is not the carrier, had taken possession of the last part delivery or the last unit, provided you had ordered a product, which is delivered in several part deliveries or units;
To exercise your right of withdrawal, you must inform us (preigu GmbH & Co. KG, Lengericher Landstr. 19, 49078 Osnabrück, Telephone number: +49 (0) 541 / 580 72 84, E-Mail address: mail@preigu.de) by means of a clear declaration (e.g. a letter sent by post, or an e-mail) of your decision to withdraw from this contract. You can use the attached model withdrawal form for this purpose, which is, however, not mandatory.
You can also exercise your right of withdrawal online by clicking on a button labelled accordingly (such as ‘Withdraw from contract' or similar) on the AbeBooks/ZVAB website. If you use this online function, you will immediately receive a confirmation of receipt on a durable medium (e.g. via email) containing information on the content of the withdrawal notice, as well as the date and time of its receipt.
In order to safeguard the revocation period, it is sufficient that you send the notification about the exercise of the revocation right before the expiry of the revocation period.
Consequences of the revocation
If you revoke this contract, we shall repay all the payments, which we received from you, including the delivery costs (with the exception of additional costs, which arise from that fact that you selected a form of delivery other than the most reasonable standard delivery offered by us), immediately and at the latest within 14 days from the day on which we received the notification about the revocation of this contract from you. We use the same means of payment, which you had originally used during the original transaction, for this repayment unless expressly agreed otherwise with you; you will not be charged any fees owing to this repayment.
We can refuse the repayment until the products are returned to us or until you have furnished evidence that you have sent the products back to us, depending on whichever is earlier.
You must return or transfer the products to us immediately and, in any case, at the latest within 14 days with effect from the day on which you inform us of the revocation of this contract. The deadline is maintained if you send the products before the expiry of the 14 day deadline.
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for delivery of products, which are not prefabricated and for whose manufacturing an individual selection or stipulation by the consumer is important or which are clearly tailored to the personal requirements of the consumer;
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for delivery of products, which can spoil quickly or whose use-by date would be exceeded quickly;
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for delivery of alcoholic drinks, whose price was agreed at the time of concluding the contract, which however can be delivered 30 days after the conclusion of the contract at the earliest and whose current value depends on the fluctuations in the market, on which the entrepreneur has no influence;
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for delivery of newspapers, periodicals or magazines with the exception of subscription contracts. The revocation right expires prematurely in case of contracts
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for delivery of products if they have been mixed inseparably with other goods after the delivery, owing to their condition;
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for delivery of sound or video recording or computer software in a sealed package if the seal has been removed after the delivery.
Specimen - revocation form
(If you wish to revoke the contract, please fill up this form and send it back to us.)
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To preigu GmbH & Co. KG, Lengericher Landstr. 19, 49078 Osnabrück, Email address: mail@preigu.de :
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I/we () herewith revoke the contract concluded by me/ us () regarding the purchase of the following products ()/
the provision of the following service () -
Ordered on ()/ received on ()
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Name of the consumer(s)
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Address of the consumer(s)
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Signature of the consumer(s) (only in case of a notification on paper)
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Date
(*) Cross out the incorrect option.