Global Business Transformation

Many contemporary business models are now completely based on the idea of a circular economy or sustainability, where they extensively use technology to save resources, become more efficient, and leave a smaller carbon footprint on the planet. Thus, this book aims to bring the discussion of global business transformation, which is a need of the hour, to the forefront and highlight the use of modern technology in actively aiding businesses to become more sustainable.

Global Business Transformation: Innovation, Technology, and Sustainability showcases the emerging economy context where innovation and technology are extensively used for business transformation to achieve the Sustainable Development Goals (SDGs). It serves as a comprehensive resource to study the different dimensions of technology, such as AI, data mining, and machine learning from businesses that utilize disruptive technology to achieve sustainability. The book addresses a variety of challenges in the pursuit of global business transformation, which policymakers and experts at all levels of society need to understand well. It also provides an outline of the most pertinent issues and effects that Industry 4.0 is expected to bring to global organizations in the near future and highlights the role of government in streamlining the alignment between SDGs and technology during strategic business transformations globally. It further analyses the possible implications for international business practice and theory and examines the wider repercussions on employment, development, and ethics.

Apart from being a valuable resource for researchers, students, and professionals involved in the corporate business, manufacturing, and industrial engineering sectors, this book will also be of interest to those in fields related to economics, psychology, management, strategy, political science, government bodies, sociology, NGOs, and other industrial organizations.

Richa Goel is an Associate Professor of Economics and International Business at Symbiosis Centre for Management Studies, India, a Gold Medalist, a Master of Economics, and has a Ph.D. in Management. She worked for almost 6 years in the area of Diversity Management and has 23 years of experience in academics. Dr. Goel is working in collaboration with a few International Researchers on various projects related to E- Shiksha, Women Empowerment, and SDG. She has to her credit numerous research papers in reputed national and international journals, participated in many international and national conferences, and served as a member of the review committee for conferences and journals. Dr. Goel has many books to her credit is also a book series editor for Taylor’s and Francis.

Chitra Krishnan is an Associate Professor at the Symbiosis Centre for Management Studies, Symbiosis International University, India, and is a Certified HR analyst. She is a teaching professional with over 16 years of national and international experience and possesses excellence in teaching and research. Dr. Krishnan has been actively involved in rigorous academic pursuits in higher professional education to enhance skill sets that promote the holistic development of learners. She has several publications in acclaimed journals at national and international levels and has participated in many national and international conferences. She is passionate about writing and has six books to her credit with international publishers and has been empanelled as a member of the review committee for conferences and journals of repute. Her area of interest includes Human Resource Management, Organization Behavior, Talent Management, Diversity Management, Employee Satisfaction, Knowledge Management, Artificial Intelligence, and Emotional Intelligence.

KDV Prasad works as a Faculty of Research at Symbiosis Institute of Business Management, Hyderabad; Symbiosis International (Deemed University), India. He holds a master’s in computer applications and a master’s in software systems from BITS, Pilani; MBA (Human Resources), IGNOU, New Delhi. Dr. Prasad possesses a Ph.D. in Business Management (Kanpur University), and a PhD in Business Administration from RTM Nagpur University. Dr. Prasad is an AIMA-Certified Management Teacher and Fellow of the World HR Board, Carlton Advanced Management Institute, USA, and a Fellow of the Management and Business Research Council (FMBRC) by Open Association Research Society, Delaware, USA. He has published over 100 journal articles and 3 books.

Professor Payyazhi Jayashree is Dean and Full Professor in Management of the School of Business, University of Wollongong, Dubai, UAE with an impactful track record in proving strategic leadership in a transnational higher education context. She is a passionate educator with twenty years of teaching, scholarship and practice, in Strategic Change and Business Transformation. Her contributions have led to multiple awards and commendations for teaching and learning innovation and impact, including for global collaboration and excellence in global strategy. Professor Jayashree has extensive experience in leading executive development programs, with a particular focus on building competencies in Strategic thinking and Leading Strategic Turnarounds. She has a strong track record of research and practical contributions towards sustainable development goals, with a particular focus on gender inclusivity, career capital development and business transformation. Professor Jaya’s international reputation as a practising scholar in Strategic Change and Business Transformation for the last two decades, and her sustained contributions to sustainability goals, led her to be appointed as Board Member, Water for People (WFP), India Trust (2017 -2022) and Vice President of the Board for WFP India Trust (2021-2023) and also being selected to the 2024 Board of Directors for WFP Denver, USA (2024). Professor Jayashree is professionally certified as an Enterprise Design Thinking IBM Practitioner, Balanced Scorecard Professional (BSP) and NLP Practitioner with Coaching Skills.

Grace McCarthy is Dean of Business in the Faculty of Business and Law at the University of Wollongong, Australia, helping students to learn and grow and helping the University’s partners and alumni to thrive. Dr. McCarthy believes that together we can all make a difference and address the UN Sustainable Development Goals. She is passionate about coaching and mentoring, leadership, innovation and entrepreneurship. She was awarded an Australian Government citation for Outstanding Contributions to Student Learning and has received university awards for teaching and learning, research supervision and global strategy. She has published two books on coaching, most recently on how managers can apply coaching skills in today’s hybrid workplace. Prior to completing her PhD on leadership, Dr. McCarthy spent many years in a multinational company fostering business excellence and promoting a culture of customer service across multiple teams in different countries. This combination of industry experience and academic rigour enables Dr. McCarthy to share her knowledge and expertise in practical ways. She continues to learn from her students, alumni, colleagues and industry partners, and is a strong proponent of lifelong learning.