The Hidden Power of Social Networks

Cross, Rob; Parker, Andrew; Cross, Robert L.

ISBN 10: 1591392705 / ISBN 13: 9781591392705

Edité par Harvard Business School Publishing, 2004

Helps managers discover how employees communicate and collaborate to get work done. This work also helps them identify ways they can influence these social networks to improve performance and innovation. It shows managers how to conduct a social network analysis of their organization. It is based on the study of sixty informal employee networks. Num Pages: 240 pages, Illustrations. BIC Classification: KJU. Category: (P) Professional & Vocational. Dimension: 240 x 163 x 23. Weight in Grams: 519. . 2004. 1St Edition. Hardcover. . . . . Books ship from the US and Ireland. N° de réf. du vendeur V9781591392705

Synopsis :

A powerful, visual framework helps managers discover how employees really communicate and collaborate to get work done - and helps them identify ways they can influence these social networks to improve performance and innovation. In The Hidden Power of Social Networks, Cross and Parker, experts in "social network analysis"--a technique that visually maps relationships between people in large, distributed groups - apply this powerful tool to management for the first time. Based on their in-depth study of sixty informal employee networks in well-known companies around the world, Cross and Parker show managers how to conduct a social network analysis of their organization.

À propos de l?auteur: Rob Cross is an assistant professor at the University of Virginia's McIntire School of Commerce in Charlottesville. Andrew Parker is a Research Consultant with the IBM Knowledge and Organizational Forum in Cambridge.

Détails bibliographiques

Titre : The Hidden Power of Social Networks
Éditeur : Harvard Business School Publishing
Date d'édition : 2004
Reliure : Couverture rigide
Etat : New