Synopsis
With today's rapidly evolving digital landscape, businesses in the hospitality and tourism industries face the challenge of harnessing the power of emerging technologies to stay competitive and meet the evolving needs of travelers. From personalized guest experiences to efficient operations and sustainable practices, there is a growing demand for innovative solutions that leverage artificial intelligence (AI) and cutting-edge technology. However, navigating this technological landscape can be daunting, with businesses often grappling with questions of implementation, integration, and ethical considerations. Impact of AI and Tech-Driven Solutions in Hospitality and Tourism emerges to provide insight and guidance in addressing these challenges. By delving into the transformative potential of AI and technology, this book offers a comprehensive exploration of how these innovations are reshaping the hospitality and tourism sectors. Through in-depth analyses, case studies, and practical examples, readers gain valuable insights into the myriad ways in which AI-driven solutions can enhance guest experiences, streamline operations, and drive sustainable practices within the industry.
À propos des auteurs
Mohammad Badruddoza Talukder is an Associate Professor, College of Tourism and Hospitality Management, IUBAT - International University of Business Agriculture and Technology, Dhaka, Bangladesh. He holds PhD in Hotel Management from Lovely Professional University, India. He has been teaching various courses in the Department of Tourism and Hospitality at various universities in Bangladesh since 2008. His research areas include tourism management, hotel management, hospitality management, food & beverage management, and accommodation management, where he has published research papers in well-known journals in Bangladesh and abroad. Mr. Talukder is one of the executive members of the Tourism Educators Association of Bangladesh. He has led training and consulting for a wide range of hospitality organizations in Bangladesh. He just became an honorary facilitator at the Bangladesh Tourism Board's Bangabandhu international tourism and hospitality training institution.
Sanjeev Kumar is a professor at School of Hotel Management and Tourism, Lovely Professional University.
Pankaj Kr. Tyagi is an accomplished academician, researcher, and consultant. He is presently working as Professor at Chandigarh University, Mohali, India. Dr. Tyagi is an alumnus of Hemwati Nandan Bahuguna Garhwal University (Central University) and Kurukshetra University. He has over 2 decades of experience in the industry, teaching, training, consultancy, and expertise in destination management, travel process and disruptive technologies. He has published over 40 research papers in international journals indexed in the quality database and authored/edited 15 books with premium publications Like IGI-GLOBAL, Emerald Publications, CRC, Apple Academic Press and many more. He is a reviewer for many international tourism, management, and technology journals. His area of expertise is Travel Technologies, Sustainable Development Goals, Disruptive Technologies, Community Based Tourism, Meaningful Tourism, Hospitality Operations, Events and Festivals, Digital Innovation in Service Sector etc.
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