Implementing Total Quality

Goetsch, David L.

ISBN 10: 0023442247 / ISBN 13: 9780023442247

Edité par Prentice Hall, 1995

A propos de cet article

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N° de réf. du vendeur ERICA83500234422473

Détails bibliographiques

• Titre: Implementing Total Quality
• Éditeur: Prentice Hall
• Date de parution: 1995
• Langue: anglais
• ISBN à 10 chiffres: 0023442247
• ISBN à 13 chiffres: 9780023442247
• Reliure: Paperback
• État de l'article: Like New
• Type de livre: book

A propos de ce titre

Synopsis

For freshman/sophomore level courses in Industrial Technology, Industrial Management, Manufacturing Technology and Business.

A practical new handbook that shows students, step-by-step, how to implement a total quality approach to management in business and industry organizations. Coverage enumerates a 20-step process for implementing a total quality approach...a process that encompasses every element of total quality management in a coherent format that provides a rationale for both the big picture of implementation and the specific details. The text's building block approach includes two master case studies that follow two representative companies through the entire implementation process until one company fails at Total Quality Management and one company succeeds.