Leverage Jira's powerful task management and workflow features to better manage your business processes
Key Features
- The book covers all major applications of Jira, which are Jira Software, Jira Core, Jira Service Desk.
- Configure project workflows and the fields that will be used in the project with the help of Jira's features
- Create tickets for issues and manage your projects using the Jira software
Book Description
Jira is an issue tracker and project management system. With their latest release, the Jira team has now expanded their user base to agile teams as well as business teams. This book provides a comprehensive explanation covering all major components of Jira, including Jira Software, Jira Core, and Jira Service Desk.
This book starts with an introduction to Jira's unique features and how it can be used as an issue-tracking tool. It will then teach you about how a new project is created by a Jira administrator, what responsibilities there are, and using correct and relevant schemes in your project. You will then learn how to configure project workflows and fields for project screens.
You will understand the various permissions used in projects and the importance of project roles in Jira. Then, the book talks about the concepts of versions acting as milestones and using components when handling issues in your projects. It will then focus on analysing data using built-in reports and creating dashboards in Jira.
At the end, it will discuss various best practices for users as well as project managers or project administrators.
What you will learn
- Implement Jira as a project administrator or project manager
- Get familiar with various functionalities of Jira
- Configure projects and boards in your organisation's Jira instance
- Understand how and when to use components and versions in your projects
- Manage project configurations and Jira schemes
- Learn the best practices to manage your Jira instance
Who this book is for
This book will be especially useful for project managers but it's also intended for other Jira users, including developers, and any other industry besides software development, who would like to use Jira for project management.
Table of Contents
- Introducing Jira
- Getting Started with Jira Core and Basic Usage
- Using Jira Software for Development Teams
- Using Jira Service Desk for Help Desks
- Jira Schemes and Configuring Project Workflow
- Configuring Project Screens and Permissions
- Reports and Dashboards
- Best Practices
Ravi Sagar is an Atlassian consultant and Drupal expert with several years of experience in web development and business analysis. He has done extensive work implementing and customizing big Jira instances for project tracking, test management, support tickets, and Agile tracking. Ravi founded Sparxsys Solutions Pvt. Ltd. in 2010―a start-up company that provides consultancy and training services on Atlassian tools and Drupal. He has a keen interest in building accessible websites, adhering to WCAG guidelines, and is the author of Mastering Jira 7 - Second Edition and multiple Jira 7 video training courses. In his free time, he loves blogging on his website, where he writes regularly about topics such as DevOps and programming.
