Little Stour Books PBFA Member
Canterbury, GBR
Vendeur AbeBooks depuis 17 novembre 1999
- Membre d'une association professionnelle :
- PBFA
À propos de Little Stour Books PBFA Member
Established in 1996, Little Stour Books are based in the heart of Kentish fruit growing countryside on the Little Stour River, West Stourmouth. Stock includes: Juvenile Fiction, Kent Towns and Villages, Aviation History, Sheet Music, Stage and Theatre, Japanese Culture, Rubáiyát of Omar Khayyám. Listing of stock is available to view using our own designed and unique category indexing at www.littlestourbooks.com. Members of the Provincial Booksellers Fairs Association [P.B.F.A.]. Registered in England and Wales V.A.T. No. 878445569
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À propos de Little Stour Books PBFA Member
North Court House, Church Lane, West Stourmouth
Canterbury, GBR CT3 1HT
Tél : +44 1227 722371
Profil professionnel du vendeur
Membre d'une association professionnelle
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Conditions de vente
Colin Button
Little Stour Books PBFA
North Court House
West Stourmouth
Canterbury
Kent CT3 1HT
England
Email: sales@littlestourbooks.com
Telephone +44 [0] 1227 722371
Facsimile : +44 [0] 1227 722021
V.A.T. Registration Number : 878445569
E.O.R.I. Registration Number : 878445569000
All prices are British Pounds / Sterling.
ACCEPTED PAYMENT METHODS :
Kindly confirm your purchase with a UK Sterling cheque made payable to
Little Stour Books.
Bank wire transfer accepted on orders above £50.00.
Bankers draft accepted.
If ordering please include name and mailing address so that we may reserve the book for you and quote shipping costs.
Postage, packing and insurance [where applicable] are at cost.
Reply to enquiry within 24 hours.
All books despatched within 48 hours.
Worldwide shipping six days a week.
Anyone will have 14 days if they wish to return goods bought at a distance, whether by internet, post or telephone.
Member of PBFA
Consumer Rights: 10 ways the new EU Consumer Rights Directive will give people stronger rights when they shop online:- The proposal will eliminate hidden charges and costs on the Internet
Consumers will be protected against "cost traps" on the Internet. This happens when fraudsters try to trick people into paying for ¿free¿ services, such as horoscopes or recipes. From now on, consumers must explicitly confirm that they understand that they have to pay a price. - Increased price transparency
Traders have to disclose the total cost of the product or service, as well as any extra fees. Online shoppers will not have to pay charges or other costs if they were not properly informed before they place an order. - Banning pre-ticked boxes on websites
When shopping online ¿ for instance buying a plane ticket ¿ you may be offered additional options during the purchase process, such as travel insurance or car rental. These additional services may be offered through so-called ¿pre-ticked¿ boxes. Consumers are currently often forced to untick those boxes if they do not want these extra services. With the new Directive, pre-ticked boxes will be banned across the European Union. - 14 Days to change your mind on a purchase
The period under which consumers can withdraw from a sales contract is extended to 14 calendar days (compared to the seven days legally prescribed by EU law today). This means that consumers can return the goods for whatever reason if they change their minds.
Extra protection for lack of information: When a seller hasn¿t clearly informed the customer about the withdrawal right, the return period will be extended to a year.
Consumers will also be protected and enjoy a right of withdrawal for solicited visits, such as when a trader called beforehand and pressed the consumer to agree to a visit. In addition, a distinction no longer needs to be made between solicited and unsolicited visits; circumvention of the rules will thus be prevented.
The right of withdrawal is extended to online auctions, such as eBay ¿ though goods bought in auctions can only be returned when bought from a professional seller.
The withdrawal period will start from the moment the consumer receives the goods, rather than at the time of conclusion of the contract, which is currently the case. The rules will apply to internet, phone and mail order sales, as well as to sales outside shops, for example on the consumer's doorstep, in the street, at a Tupperware party or during an excursion organised by the trader. - Better refund rights
Traders must refund consumers for the product within 14 days of the withdrawal. This includes the costs of delivery. In general, the trader will bear the risk for any damage to goods during transportation, until the consumer takes possession of the goods - Introduction of an EU-wide model withdrawal form
Consumers will be provided with a model withdrawal form which they can (but are not obliged to) use if they change their mind and wish to withdraw from a contract concluded at a distance or at the doorstep. This will make it easier and faster to withdraw, wherever you have concluded a contract in the EU. - Eliminating surcharges for the use of credit cards and hotlines
Traders will not be able to charge consumers more for paying by credit card (or other means of payment) than what it actually costs the trader to offer such means of payment. Traders who operate telephone hotlines allowing the consumer to contact them in relation to the contract will not be able charge more than the basic telephone rate for the telephone calls. - Clearer information on who pays for returning goods
If traders want the consumer to bear the cost of returning goods after they change their mind, they have to clearly inform consumers about that beforehand, otherwise they have to pay for the return themselves. Traders must clearly give at least an estimate of the maximum costs of returning bulky goods bought by internet or mail order, such as a sofa, before the purchase, so consumers can make an informed choice before deciding from whom to buy. - Better consumer protection in relation to digital products
Information on digital content will also have to be clearer, including about its compatibility with hardware and software and the application of any technical protection measures, for example limiting the right for the consumers to make copies of the content.
Consumers will have a right to withdraw from purchases of digital content, such as music or video downloads, but only up until the moment the actual downloading process begins. - Common rules for businesses will make it easier for them to trade all over Europe.
These include:
A single set of core rules for distance contracts (sales by phone, post or internet) and off-premises contracts (sales away from a company¿s premises, such as in the street or the doorstep) in the European Union, creating a level playing field and reducing transaction costs for cross-border traders, especially for sales by internet.
Standard forms will make life easier for businesses: a form to comply with the information requirements on the right of withdrawal;
Specific rules will apply to small businesses and craftsmen, such as a plumber. There will be no right of withdrawal for urgent repairs and maintenance work. Member States may also decide to exempt traders who are requested by consumers to carry out repair and maintenance work in their home of a value below ¿200 from some of the information requirements.
Colin Button
Little Stour Books PBFA
North Court House
West Stourmouth
Canterbury
Kent CT3 1HT
England
Email: sales@littlestourbooks.com
Telephone +44 [0] 1227 722371
Facsimile : +44 [0] 1227 722021
V.A.T. Registration Number : 878445569
E.O.R.I. Registration Number : 878445569000
- The proposal will eliminate hidden charges and costs on the Internet
Informations concernant le droit de rétractation
Si vous êtes un consommateur, vous pouvez vous rétracter du présent contrat dans les conditions indiquées ci-dessous. Etre un consommateur signifie être une personne physique qui agit à des fins qui n'entrent pas dans le cadre de son activité commerciale, industrielle, artisanale ou libérale.
Informations standardisées sur la rétractation
Droit de rétractation:
Vous avez le droit d'annuler ce contrat dans les 14 jours pour quelque raison que ce soit.
- Le délai de rétractation expire quatorze jours après le jour où vous-même, ou un tiers autre que le transporteur et désigné par vous, prend physiquement possession du dernier bien, lot ou pièce.
Pour exercer le droit de rétractation, vous devez nous Little Stour Books PBFA Member, North Court House, Church Lane, West Stourmouth, CT3 1HT, Canterbury, United Kingdom, +44 1227 722371, notifier votre décision de rétractation du présent contrat au moyen d'une déclaration dénuée d'ambiguïté (par exemple, lettre envoyée par la poste, télécopie ou courrier électronique). Vous pouvez utiliser le modèle de formulaire de rétractation mais ce n'est pas obligatoire. Vous pouvez également remplir et transmettre une déclaration claire à cette fin sur notre site internet à «Vos commandes» dans «Votre compte». Si vous utilisez cette option, nous vous enverrons sans délai un accusé de réception de la rétractation sur un support durable (par exemple, par courriel).
Pour que le délai de rétractation soit respecté, il suffit que vous transmettiez votre communication relative à l'exercice du droit de rétractation avant l'expiration du délai de rétractation.
Effets de la rétractation :
En cas de rétractation de votre part du présent contrat, nous vous rembourserons tous les paiements reçus de vous, y compris les frais de livraison (à l'exception des frais supplémentaires découlant du fait que vous avez choisi, le cas échéant, un mode de livraison autre que le mode moins coûteux de livraison standard proposé par nous) sans retard excessif et, en tout état de cause, au plus tard quatorze jours à compter du jour où nous sommes informés de votre décision de rétractation du présent contrat. Nous procéderons au remboursement en utilisant le même moyen de paiement que celui que vous aurez utilisé pour la transaction initiale, sauf si vous convenez expressément d'un moyen différent; en tout état de cause, ce remboursement n'occasionnera pas de frais pour vous.
Nous pouvons différer le remboursement jusqu'à ce que nous ayons reçu le bien ou jusqu'à ce que vous ayez fourni une preuve d'expédition du bien, la date retenue étant celle du premier de ces faits.
Vous devrez renvoyer ou rendre le bien, à Little Stour Books PBFA Member, North Court House, Church Lane, West Stourmouth, CT3 1HT, Canterbury, United Kingdom, +44 1227 722371, sans retard excessif et, en tout état de cause, au plus tard quatorze jours après que vous nous aurez communiqué votre décision de rétractation du présent contrat. Ce délai est réputé respecté si vous renvoyez le bien avant l'expiration du délai de quatorze jours. Vous devrez prendre en charge les frais directs de renvoi du bien. Votre responsabilité n'est engagée qu'à l'égard de la dépréciation du bien résultant de manipulations autres que celles nécessaires pour établir la nature, les caractéristiques et le bon fonctionnement de ce bien.
Exceptions au droit de rétractation
Le droit de rétractation ne s'applique pas à :
- la fourniture d'un contenu numérique non fourni sur un support matériel (tel qu'un CD ou un DVD), si vous avez accepté au moment de la passation de votre commande que nous commencions la fourniture de celui-ci et renoncé à votre droit de rétractation ;
- la fourniture d'un journal, d'un périodique ou d'un magazine, sauf pour les contrats d'abonnement à ces publications.
Formulaire de rétractation
(A compléter et renvoyer seulement si vous souhaitez-vous rétracter du présent contrat)
A l'attention de : (Little Stour Books PBFA Member, North Court House, Church Lane, West Stourmouth, CT3 1HT, Canterbury, United Kingdom, +44 1227 722371)
Je vous notifie par la présente ma rétractation du contrat portant sur la vente des produits suivants :
numéro de commande :
Commandé le/reçu le :
Mon nom et mon adresse :
Signature (seulement si ce formulaire est notifié en version papier) :
Date
Conditions d'expédition
Shipping costs are based on books weighing 2.2 LB, or 1 KG. If your book order is heavy or oversized, we may contact you to let you know extra shipping is required.