Making Conflict Work : Harnessing the Power of Disagreement

Coleman, Peter T.; Ferguson, Robert

ISBN 10: 0544582748 / ISBN 13: 9780544582743

Edité par Mariner Books, 2015

A propos de cet article

May show signs of wear, highlighting, writing, and previous use. This item may be a former library book with typical markings. No guarantee on products that contain supplements Your satisfaction is 100% guaranteed. Twenty-five year bookseller with shipments to over fifty million happy customers.

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Détails bibliographiques

• Titre: Making Conflict Work : Harnessing the Power of Disagreement
• Éditeur: Mariner Books
• Date de parution: 2015
• Langue: anglais
• ISBN à 10 chiffres: 0544582748
• ISBN à 13 chiffres: 9780544582743
• Reliure: Couverture souple
• État de l'article: good

A propos de ce titre

Synopsis

“This book is a necessity . . . Read it.” —Leymah Gbowee, 2011 Nobel Peace Prize laureate and Liberian peace activist

 

“Innovative and practical.” —Lawrence Susskind, cofounder, Program on Negotiation, Harvard Law School

 

Every workplace is a minefield of conflict, and all office tension is shaped by power. This book teaches you to identify the nature of a conflict, determine your power position relative to anyone opposing you, and to use the best strategy for achieving your goals. These strategies are equally effective for executives, managers and their direct reports, consultants and attorneys—anyone who has ever had a disagreement with someone in their organization. Packed with helpful self-assessment exercises and action plans, Making Conflict Work gives you the tools you need to achieve greater satisfaction and success.

“Navigating conflict effectively is an essential component of leadership. Making Conflict Work illustrates when to compromise and when to continue driving forward.” —Honorable David N. Dinkins, 106th mayor of the City of New York

 

“An excellent workbook-like guide.” —Booklist, starred review

À propos des auteurs

PETER COLEMAN is a professor of psychology and education at Teachers College and the Earth Institute at Columbia University and the director of Columbia’s International Center for Cooperation and Conflict Resolution. He is also a New York State certified mediator and experienced consultant whose clients include IBM, Citibank, the United Nations, the World Bank, and the U.S. State Department.

ROBERT FERGUSON is a psychologist and executive coach who has provided consulting, conflict resolution, mediation, and leadership training to organizations including Credit Suisse USA, Merrill Lynch, Ahlstrom, Kennametal, KBI Biopharma, and Aegon.