McItp 70-623 Exam Cram: Supporting and Troubleshooting Applications on a Windows Vista Client for Consumer Support Technicians

Covers the critical information you need to know to score higher on your 70-623 exam!

• Install and upgrade Windows Vista
• Customize and configure Windows Vista including Windows Aero, Media Center, and Media Player
• Install and maintain applications
• Configure and troubleshoot Windows Update and Microsoft Update
• Protect data with the Backup and Restore Center
• Configure, troubleshoot, and repair network connectivity
• Troubleshoot performance and reliability issues
• Configure and troubleshoot Windows security features including the Security Center, User Account Control, Windows Defender, dynamic security for Internet Explorer 7, and Windows Firewall
• Install, configure, and troubleshoot peripheral devices, such as mobile devices, digital cameras and camcorders, media devices, printers, and fax systems

WRITTEN BY LEADING EXPERTS:

David R. Miller holds many certifications, including SME, MCT, MCITPro, MCSE Windows 2003, CISSP, LPT, and CEH. Performing as a Subject Matter Expert (SME), David has written numerous certification curricula, books, and information systems certification exams for companies such as Microsoft and Logical Security. Specializing in security topics, he has written and performed in several technical and security-related training videos. He currently writes, lectures, and consults on these topics.

Paul A. Mancuso holds many certifications, including SME, MCT, MCITPro, MCSE Windows NT 4.0, 2000, and 2003. In addition to being an author of training curricula for the National IT Training and Certification Institute (NITTCI), he has recently worked as a Microsoft Subject Matter Expert on Microsoft Windows Vista and Microsoft Exchange Server 2007.

CD Features MeasureUp Practice Questions!

• Detailed explanations of correct and incorrect answers
• Multiple test modes
• Random questions and order of answers
• Coverage of each 70-623 exam objective

David R. Miller

(SME, MCT, MCITPro, MCSE Windows NT 4.0, 2000, 2003:Security, CISSP, LPT, ECSA, CEH, CWNA, CCNA, CNE, Security+, A+, N+) is an information technology and network engineering consultant; instructor; author; and technical editor of books, curricula, certification exams, and computer-based training videos. He regularly performs as a Microsoft

Subject Matter Expert (SME) on product lines including Microsoft Windows Vista, Microsoft Windows Server 2008, and Microsoft Exchange Server 2007. He is the principal author of the information systems security book titled Security Administrator Street Smarts (ISBN: 0-470-10258-6) for Sybex and Wiley Publishing and is scheduled to write the second edition of this book in summer 2008. In addition to this book, David is writing MCITP 70-622 Exam Cram: Supporting and Troubleshooting Applications on a Windows Vista Client for Enterprise Support Technicians (ISBN-13: 9780789737199) for Que Publishing. He also is the coauthor of several Microsoft Certified IT Professional books for Microsoft Press, including MCITP Self-Paced Training Kit (Exam 70-237): Designing Messaging Solutions with Exchange Server 2007 (ISBN-13: 9780735624092) and MCITP Self-Paced Training Kit (Exam 70-647): Windows Server 2008 Enterprise Administration (ISBN-13: 9780735625099), which are both due to publish in summer 2008. David has written curricula and performed instruction for computer-based

training videos on the (ISC)2 CISSP certification for Career Academy and for TestOut Corporation. David also performs as a security consultant for major corporations specializing in regulatory compliance analysis and systems design. He has lectured on network engineering and information systems security to prestigious groups, including The Smithsonian Institute, the U.S. Military Academy at West Point, the U.S. Army Advanced Battle Command, the U.S. Department of the Interior, Oracle Corporation, and JPMorgan Chase & Co. Global Financial Services. 

Paul A. Mancuso (SME, MCT, MCITPro, MCSE NT 4.0, 2000, 2003:Security and Messaging, CCSI, CCNP, CCNA, CCDA, MCNE, CNI, CTT+) has been consulting in the network services area for more than 18 years and training on high-technology products and services for more than 16 years. Paul has picked up the leading certifications in every field he consults and provides training for. These include MCITPro, MCSE:Security for Windows Server 2003, MCSE in Windows 2000 and Windows NT 4.0, CISSP, CCNP, CCNA, CCDA, and

MCNE, among others. In addition to these certifications qualifying his consulting, Paul has picked up many of the prestigious instructor certifications, starting with Novell CNI, Cisco CCSI, Microsoft MCT, and Lotus Notes original CLI; he also has earned the industry’s recognized instructional certification, CTT+ from CompTIA. Paul earned a bachelor of science degree from Ohio State University in zoology and premed. He decided late in his studies to turn his attention toward business services, finance, marketing, and computers. His studies in these areas

introduced him to the early beginnings of local area networks (LANs), which later spearheaded a revolution in business processes. This early introduction into LANs motivated him to begin his career in network integration after he graduated from Ohio State; it has been his passion ever since. With a recent focus on creating content for training, Paul (along with Chris

McCain) authored the award-winning NITTCI practice exams for Microsoft, Cisco, and CompTIA’s Security+ and Network+. In addition, Paul has coauthored courseware for Microsoft Windows MCSE courses, courseware, and practice exams for Microsoft Windows Vista, as well as courseware and practice exams for Cisco CCNA for NITTCI. In addition to this book, Paul recently authored MCITP 70-622 Exam Cram: Supporting and Troubleshooting Applications on a Windows Vista Client for Enterprise Support Technicians (ISBN-13: 9780789737199) for Que Publishing, and MCITP Self-Paced Training Kit (Exam 70-237): Designing Messaging Solutions with Exchange Server 2007 (ISBN-13: 9780735624092) and MCITP Self-Paced

Training Kit (Exam 70-647): Windows Server 2008 Enterprise Administration (ISBN-13: 9780735625099), which are both due to publish in summer 2008 with Microsoft Press.

Using his consulting experience and his past and continued present experience as a learner, Paul has come to understand the complexities involved in training technology that is rapidly evolving every day. His enthusiasm for networking can be found in every work he authors and every lecture he gives.