Measuring Quality Improvement in Healthcare: A Guide to Statistical Process Control Applications

Carey, Raymond G.; Lloyd, Robert C.

ISBN 10: 0527762938 / ISBN 13: 9780527762933

Edité par Asq Pr, 2001

A propos de cet article

The item is very worn but is perfectly usable. Signs of wear can include aesthetic issues such as scratches, dents, worn and creased covers, folded page corners and minor liquid stains. All pages and the cover are intact, but the dust cover may be missing. Pages may include moderate to heavy amount of notes and highlighting, but the text is not obscured or unreadable. Page edges may have foxing age related spots and browning . May NOT include discs, access code or other supplemental materials.

N° de réf. du vendeur BVV.0527762938.A

Détails bibliographiques

• Titre: Measuring Quality Improvement in Healthcare: A Guide to Statistical Process Control Applications
• Éditeur: Asq Pr
• Date de parution: 2001
• Langue: anglais
• ISBN à 10 chiffres: 0527762938
• ISBN à 13 chiffres: 9780527762933
• Reliure: Couverture souple
• État de l'article: acceptable

A propos de ce titre

Synopsis

This ground-breaking book addresses the critical, growing need among health care administrators and practitioners to measure the effectiveness of quality improvement efforts. Written by respected healthcare quality professionals, Measuring Quality Improvement in Healthcare covers practical applications of the tools and techniques of statistical process control (SPC), including control charts, in healthcare settings. The authors' straightforward discussions of data collection, variation, and process improvement set the context for the use and interpretation of control charts. Their approach incorporates "the voice of the customer" as a key element driving the improvement processes and outcomes. The core of the book is a set of 12 case studies that show how to apply statistical thinking to health care process, and when and how to use different types of control charts. The practical, down-to-earth orientation of the book makes it accessible to a wide readership.