The Mediator's Handbook

Jennifer E. Beer; Eileen Stief

ISBN 10: 0865713596 / ISBN 13: 9780865713598

Edité par New Society Publishers, 1998

N° de réf. du vendeur 0865713596-3-26095871

Synopsis :

Provides a time-tested, flexible model for effective mediation in diverse environments and situations. Completely revised, this new, expanded edition provides a clear overview of mediation and conflict; a large 'Toolbox' section that details the skills and approaches used by professional mediators; and a final section that looks at informal mediation. A valuable resource for all working in corporations, government agencies, community organisations and schools.

À propos de l'auteur: Jennifer E Beer is the author of the original Mediator's Handbook and helped develop Friends Conflict Resolution Programs' well-known mediation training course. She is the founder of JB Intercultural Consulting. Eileen Stief created FCRP's mediation program and training course 20 years ago. She is now a partner in PennACCORD Associates, a firm specialising in dispute resolution and conflict management. She is co-author of FCRP's School Mediation Trainer's Manual. Friends Conflict Resolution Programs is a program of the Philadelphia Yearly Meeting of the Religious Society of Friends (Quakers) and is one of the longest-running mediation programs in the United States.

Détails bibliographiques

Titre : The Mediator's Handbook
Éditeur : New Society Publishers
Date d'édition : 1998
Reliure : Paperback
Etat : Good
Edition : 3ème Édition