Municipal Benchmarks : Assessing Local Performance and Establishing Community Standards

David N. Ammons

ISBN 10: 0761920781 / ISBN 13: 9780761920786

Edité par Sage Publications, Inc, 2001

A propos de cet article

nach der Bestellung gedruckt Neuware - Printed after ordering - This book helps elected and appointed government officials and citizens assess and establish standards for the efficient and effective delivery of quality services. Actual benchmarks are provided for numerous services such as libraries, parks and recreation, public works, emergency medical services, courts, animal control, risk management and public transport.

N° de réf. du vendeur 9780761920786

Détails bibliographiques

• Titre: Municipal Benchmarks : Assessing Local Performance and Establishing Community Standards
• Éditeur: Sage Publications, Inc
• Date de parution: 2001
• Langue: anglais
• ISBN à 10 chiffres: 0761920781
• ISBN à 13 chiffres: 9780761920786
• Reliure: Buch
• Édition: 2ème Édition
• État de l'article: Neu
• Dimensions: 260 L x 183 H x 32 P (en millimètres) 260 millimètres de largeur par 183 millimètres de hauteur par 32 millimètres de profondeur
• Poids: 1148 grammes

A propos de ce titre

Synopsis

This book helps elected and appointed government officials and citizens assess and establish standards for the efficient and effective delivery of quality services. Actual benchmarks are provided for numerous services such as libraries, parks and recreation, public works, emergency medical services, courts, animal control, risk management and public transport.

À propos de l?auteur

David Ammons joined the School of Government (then the Institute of Government) in 1996. Prior to that, he was a faculty member at the Carl Vinson Institute of Government at the University of Georgia and taught in the public administration programs at Georgia and the University of North Texas. Early in his career he served on the staffs of four municipalities--Fort Worth, Texas; Hurst, Texas; Phoenix, Arizona; and Oak Ridge, Tennessee--in various administrative capacities. Among his seven books on local governmentmanagement are Municipal Benchmarks: Assessing Local Performance and Establishing Community Standards (Sage Publications, 2001); Leading Performance Management in Local Government (ICMA, 2008); and Tools for Decision Making: A Practical Guide for Local Government (CQ Press, 2009). Ammons earned a Ph.D. at the University of Oklahoma