You constantly interact with others and strive to find the best way to do so. In this book you’ll find what thousands of coaches have already learned worldwide in process communication seminars: once you identified a person‘s base and phase personality (Harmoniser, Thinker, Persister, Imaginer, Rebell or Promoter) you’ll know the best way to interact with that person.

In a playful manner, the reader will discover the model and its application which is not restricted to coaches. Every reader will be amazed when discovering himself in the book. It is with interest, emotion and sometimes with a smile that the reader will discover the multiple examples used by the authors. They describe clients, coaches, and individuals presenting behaviours we can observe when using the Process Communication Model.

The book is structured in four sections describing the concept of the Process Communication Model, linking coaching with your clients personalities, showing a road map for your coaching and easing your learning through examples.

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