Perfect Phrases for Office Professionals: Hundreds of Ready-To-Use Phrases for Getting Respect, Recognition, and Results in Today's Workplace

Runion, Meryl; Fenner, Susan

ISBN 10: 007176674X / ISBN 13: 9780071766746

Edité par McGraw-Hill Companies, 2011

A propos de cet article

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N° de réf. du vendeur G007176674XI3N00

Détails bibliographiques

• Titre: Perfect Phrases for Office Professionals: Hundreds of Ready-To-Use Phrases for Getting Respect, Recognition, and Results in Today's Workplace
• Éditeur: McGraw-Hill Companies
• Date de parution: 2011
• Langue: anglais
• ISBN à 10 chiffres: 007176674X
• ISBN à 13 chiffres: 9780071766746
• Reliure: Paperback
• État de l'article: Good
• État de la jaquette: No Jacket

A propos de ce titre

Synopsis

THE RIGHT PHRASE FOR EVERY SITUATION . . . EVERY TIME

As an office professional, you are the point person for critical day-to-day activities. That means effective communication with your manager and internal and external stakeholders is key to the success of your office and organization.

Perfect Phrases for Office Professionals has hundreds of ready-to-use phrases for any situation you're likely to face. From defining your role in the office to promoting interdepartmental communication to getting the credit you deserve, this handy, quick-reference guide provides the most effective language to:

• Establish a quality relationship with your manager
• Clarify and manage assignments
• Get results without formal authority
• Handle customer complaints like a pro

À propos de l?auteur

Meryl Runion, CSP, is the founder of SpeakStrong, Inc. Susan Fenner, Ph.D., is the manager of Education and Events at the International Association of Administrative Professionals (IAAP).