This book covers both the hard and soft issues regarding contract management. As well as looking at for example how to hold an inaugural meeting or deal with a contractual claim, we also discuss the nature of the relationship with the contractor, looking at both adversarial and collaborative models as well as measures you might take to motivate the contractor. This second edition contains many examples of good and bad practices in the context of contract management, as well as additional chapters relating to Developing Scopes of Work, Leasing Contracts and International Contracting. The book is written from the standpoint of getting it right first time; we view good contract management as a positive adding-value process. Nevertheless, the book does not shy away from the fact that things do and will go wrong, and therefore there are also chapters on dispute resolution and legal issues that might affect the individual managing the contract. It is clear from reports from IACCM, government bodies and private sector research that there is scope for substantial savings through good contract management. It is a professional discipline that should be carried out by professionals, which should lead to better contractor performance.

� propos de l?auteur

All four contributors are experts in contract management, procurement, logistics and business management. Alan Oxenbury is currently a Senior Examiner for the CIPS module Developing Contracts in Purchasing and Supply and has also contributed several articles for the student page of Supply Management (CIPS Journal). Ray Carter is the Director of DPSS Consultants (Developing People Serving the Supply Chain), which is an international training and development consultancy made up of 20 specialist consultants. Steve Kirby is a freelance Procurement trainer and consultant who has provided supply chain training in the private sector for Consignia (now Royal Mail) and has carried out CIPS-related training, on behalf of DPSS, for Shell Expro Ltd. in both Nigeria and Aberdeen. He has also provided CILT training for BMMI Ltd. in Bahrain and bespoke Procurement training, carried out in French, for BP in Algeria. Geoff Kontzle is Managing Director of K3 Consulting & Training Services Ltd, a specialist training organisation providing wide variety of training and coaching services to businesses in terms of start up, supply chain, negotiation skills and a range of management & leadership development areas.

Les informations fournies dans la section � A propos du livre � peuvent faire r�f�rence � une autre �dition de ce titre.

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