A Practical Guide to Responding to Housing Disrepair and Unfitness Claims - Second Edition
Langue : anglais
Edité par Law Brief Publishing, 2025
- Livre broché
- Neuf

Vendeur : PBShop.store UK, Fairford, GLOS, Royaume-UniPBShop.store UK
Vendeur AbeBooks depuis 11 juin 1999
Etat: Neuf
EUR 81,60
Quantité disponible : Plus de 20 disponibles
Ajouter au panierA propos de cet article
New Book. Shipped from UK. Established seller since 2000.
N° de réf. du vendeur L2-9781916698833
- Titre
- A Practical Guide to Responding to Housing Disrepair and Unfitness Claims - Second Edition
- Auteur
- Iain Wightwick
- Éditeur
- Law Brief Publishing
- Année de publication
- 2025
- État de l'article
- New
- Reliure
- PAP
- Langue
- anglais
- ISBN à 10 chiffres
- 1916698832
- ISBN à 13 chiffres
- 9781916698833
- Poids de l'article
- 499 grammes
Disrepair (or more properly “housing conditions”) claims continue to rise in number – they have exploded since the first edition of this book was published in 2021. The increase in claims has been fuelled by the continued demise of the personal injury claims market for claimant solicitors. Almost all the major firms have turned to housing claims, and many new firms have entered the market. The scramble for tenant clients has caused many claimant lawyers to initiate ever less meritorious claims. Landlords will be familiar with the often grossly exaggerated lists of defects in claimant surveyors’ reports and the overpricing of works allegedly necessary to remedy them. The websites advertising such legal services limit their offer of help to social housing tenants, leaving private tenants without lawyers. Private rented housing stock is in a far worse state of repair and condition than social housing.
Housing conditions claims are not just wasteful in terms of officer time and finances. They can be very stressful for those involved, particularly where landlords face large numbers of claims and their staff are already busy planning and carrying out repairs, maintenance and improvements. Ssocial landlords would prefer to direct their resources to repairs rather than legal fees.
Many tenants do not want to sue their landlord, and it is indisputable that most of the dissatisfaction which they have with the state of their home would be resolved if they engage in a lawyer-free problem-solving exercise before engaging solicitors.
Fortunately, the Court of Appeal has just handed down a very helpful decision in Churchill v Merthyr Tydfil Conty Borough Council [2023] EWHC 1416 CA. It is now possible for one party in litigation to ask the court to stop the claim while alternative dispute resolution is attempted. In social housing this is best achieved through the operation of the landlord’s internal complaints process (“ICP”).
The application of that philosophy to disrepair claims will dramatically reduce the damages and legal costs currently being paid by social landlords. Many of the complaints which tenants are making about housing conditions should never have involved lawyers. You’ll need to buy the book to find out more about it though!
If ADR through the ICP fails to address the tenant’s wants and needs, and litigation continues, the book is intended to guide the landlord through the process and to provide some protection against significant awards of damages and/or costs.
If you are a tenant’s representative, the book will help you to weed out good claims from the many which are at present gratuitously and unnecessarily issued.
CONTENTS
PART I: Avoiding Claims for Disrepair
1: Estate Management Policies
PART II: RESPONDING TO THE LETTER OF CLAIM
2: The Letter of Claim
3: The Letter of Claim as a Guide
PART III: THE PRE-ACTION PROTOCOL AND ALTERNATIVE DISPUTE RESOLUTION
4: The Fundamental Importance of the Pre-Action Protocol
5: When Is Notice Not Required?
6: The Protocol Requires a Claimant to Give Details of Notice
7: Counterclaims for Disrepair
8: Alternative Dispute Resolution
9: Making Sure Your Complaints Process Is Fit for Purpose
10: The Mechanics of the Complaints Process
11: The Identity of the Claimant
12: The Defects Alleged – Does Liability Arise?
13: The Defects Alleged
14: Disclosure in the Pre-Action Protocol
PART IV: AFTER PROCEEDINGS ARE ISSUED
15: Expert Evidence
16: Applications for Summary Judgement / Strike Out / Stay
17: Drafting the Defence
18: Transfer and Allocation to Track
19: Disclosure and Inspection
20: Witness Statements
PART V: PREPARING FOR TRIAL
21: The Trial
Epilogue/Conclusion
Appendix 1: Example Stage 3 Complaints Finding
Appendix 2: Example Defence
Bibliography
« Synopsis » peut appartenir à une autre édition de cet ouvrage.
PBShop.store UK
Fairford, GLOS, Royaume-Uni
Vendeur AbeBooks depuis 11 juin 1999
Frais d'expédition de Royaume-Uni vers Etats-Unis
| Article | 10 à 20 jours ouvrés | 10 à 20 jours ouvrés |
|---|---|---|
| Premier article | EUR 4,91 | EUR 4,91 |
Modes de paiement
Description de la boutique
**Please note our transit times are from the date of dispatch.** We first started out as “The Paperback Exchange,” a chain of physical bookstores where we would part exchange your beloved books for new stories to transport you to faraway places. However, as shopping started to evolve to online shops and marketplaces, we bid our stores goodbye to become “PBShop.” This transition has only allowed us to blossom as we now ship thousands of titles to book lovers across the globe. We pride ourselves in being a community of local book lovers which allows our passion and devotion to shine in everything we do. In 2020 we not only celebrated our 20th birthday but our 1st birthday as being completely employee owned after becoming an E.O.T in September 2019. We are proud to be different and embrace standing apart on a book mountain by working from a virtual inventory which allows us to provide thousands of books that may be difficult to get for your bookshelf or your studies. Working with a number of different suppliers allows us to explore other avenues such as puzzles, sheet music and even stationery so we really do have something for everyone. Life is about being versatile in all realms of existence. If this is your first purchase with us, or you are a returning customer, we would like to welcome you to the PBShop family, for there is no friend as loyal as a book. We are a company who put our customers at the centre of everything we do as we understand the importance of reading because once you learn to read, you will forever be free. There are a whole lot of things in this world of ours that we are yet to explore, which is why we will forever inspire curious minds.…
Spécialité
Hardbacks, PaperbacksProfil professionnel du vendeur
Pbshop.co.uk
Unit 22 Horcott Industrial Estate, Horcott Road
Fairford, Royaume-Uni GL7 4BX
Conditions de vente
Returns Policy
We ask all customers to contact us for authorisation should they wish to return their order. Orders returned without authorisation may not be credited.
If you wish to return, please contact us within 14 days of receiving your order to obtain authorisation.
Returns requested beyond this time will not be authorised.
Our team will provide full instructions on how to return your order and once received our returns department will process your refund.
Please note the cost to return any unwanted order to us is borne by the buyer.
Should your order arrive damaged, not as advertised or faulty, we must be advised of this within 14 days of delivery. Please contact us so we can find the best solution for you.
Our Customer Care Team can be contacted by emailing alborders@paperbackshop.co.uk, or by calling our UK Office on +441285 712 917. We are available 9:00am till 5:30pm GMT Monday to Friday.
Droit de rétractation
Si vous êtes un consommateur, vous pouvez exercer votre droit de rétractation sur le contrat conformément à ce qui suit. Le mot « consommateur » désigne toute personne physique agissant à des fins qui n'entrent pas dans le cadre de son activité commerciale, artisanale ou professionnelle.
Informations concernant le droit de rétractation
Droit statutaire de rétractation
Vous avez le droit d'exercer votre droit de rétractation sur ce contrat dans les 14 jours sans donner de raison.
Le délai de rétractation expirera au bout de 14 jours à compter du jour où vous-même, ou un tiers autre que le transporteur et désigné par vous, prendrez physiquement possession de la dernière marchandise, du dernier lot ou de la dernière pièce.
Pour exercer votre droit de rétractation, remplissez électroniquement et envoyez une déclaration claire sur notre site Web, sous « Vos achats » dans « Votre compte ». Nous vous communiquerons sans délai un accusé de réception de cette rétractation sur un support durable (par exemple, par e-mail).
Pour respecter le délai de rétractation, il vous suffit d'envoyer votre message concernant l'exercice de votre droit de rétractation avant l'expiration du délai de rétractation.
Effets de la rétractation
Si vous exercez votre droit de rétractation sur ce contrat, nous vous rembourserons tous les paiements que vous avez effectués, y compris les frais de livraison (à l'exception des frais supplémentaires résultant du choix d'un mode de livraison autre que le type de livraison standard le moins cher que nous proposons).
Nous pouvons déduire du remboursement la perte de valeur de toute marchandise livrée, si la perte est le résultat d'une manipulation inutile de votre part.
Nous effectuerons le remboursement dans les meilleurs délais, et au plus tard 14 jours après le jour où nous aurons été informés de votre décision d'exercer votre droit de rétractation sur ce contrat.
Nous effectuerons le remboursement en utilisant le même moyen de paiement que celui que vous avez utilisé pour la transaction initiale, sauf si vous en avez expressément convenu autrement ; en tout état de cause, aucuns frais ne vous seront facturés à la suite d'un tel remboursement.
Nous pouvons suspendre le remboursement jusqu'à ce que nous ayons reçu les marchandises ou que vous ayez fourni la preuve que vous avez renvoyé les marchandises, en fonction de la première éventualité.
Vous devez renvoyer les marchandises ou les remettre à PBShop.store UK, Fairford, United Kingdom, +44 1285 712917, sans retard injustifié et, en tout état de cause, au plus tard 14 jours à compter du jour où vous nous avez communiqué votre décision de rétractation du présent contrat. Le délai est respecté si vous renvoyez les marchandises avant l'expiration du délai de 14 jours. Vous devrez prendre en charge les frais directs du renvoi des marchandises. Vous n'êtes responsable que de toute diminution de valeur des marchandises résultant d'une manipulation autre que celle nécessaire pour établir la nature, les caractéristiques et le fonctionnement des marchandises.
Exceptions au droit de rétractation
Le droit de rétractation ne s'applique pas à ce qui suit :
- Distribution de journaux, de revues ou de magazines, à l'exception des contrats d'abonnement ; et
- Fourniture d'un contenu numérique qui n'est pas fourni sur un support matériel (par exemple, sur un CD ou un DVD) si vous avez accepté, lors de votre commande, que nous puissions commencer à le livrer et que vous ne puissiez pas exercer votre droit de rétractation une fois la livraison commencée.
Conditions d'expédition
Orders are shipped from our UK warehouse. Delivery thereafter is between 4 and 14 business days. Please contact us if you have any queries about our services or products.