Practical IT Service Management

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ISBN 10: 1905356390 / ISBN 13: 9781905356393

Edité par - -, 2008

This book is in very good condition and will be shipped within 24 hours of ordering. The cover may have some limited signs of wear but the pages are clean, intact and the spine remains undamaged. This book has clearly been well maintained and looked after thus far. Money back guarantee if you are not satisfied. See all our books here, order more than 1 book and get discounted shipping. N° de réf. du vendeur 6545-9781905356393

Synopsis :

This book in written in a question and answer format, allowing the reader to easily comprehend the subject matter and for speedy reading. Each chapter covers only one specific area of ITSM/ITIL, ensuring that the information is organised in a logical and straightforward manner. Additionally, not many of the answers to questions in the book extend beyond one page, which means all the answers are clear and concise. If you are looking for an introductory guide to ITIL Version 3, then look no further. This book comprehensively covers most of the information that ITSM newbies need to understand. Not only does this book function as an introductory guide, it also functions as an introductory guide to ITSM in the wider context.

Détails bibliographiques

Titre : Practical IT Service Management
Éditeur : - -
Date d'édition : 2008
Reliure : Paperback
Etat : Very Good