Ah, retail. It has lured in the best of us with promises of employee discounts (a sham), the "fun" of working with people (not so much), and flexible hours (don't make me laugh).

What we got instead: cranky customers, sadistic managers, idiotic coworkers, and, oh yeah, the hell that is doing inventory.

But there are ways to lessen the pain, and this retail handbook will show you how. Inside you'll learn how to handle the crazies (both customers and coworkers), feign product knowledge, and make the best of working the register, all the while, of course, pretending you care. This book takes years of retail experience and condenses it into a guide that is as funny as it is useful.

If you work in retail now, have done so in the past, or plan to do so in the future: this is the book for you.

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Book Booth
OH, U.S.A.

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Checks and money orders are also accepted; please make checks or money orders payable to
Carol Casciani
441 W. Bagley Rd.
#173
Berea OH 44017

International orders must be pay...

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Payment accepted via credit card, check/money order, or PayPal. Credit cards accepted via ABEbooks or PayPal ONLY -- please do not send us your credit card information, as we have no way of processing it ourselves. Our PayPal account is bookbooth@usa.com. If paying via PayPal, please remember to include shipping & handling charges. Checks and money orders are also accepted; please make them payable to: C.M. Casciani, 441 W. Bagley Rd. #173, Berea OH 44017. Library and institutional orders welcome; please email us if you require any special handling. International orders must be payable in US dollars. SHIPPING & HANDLING: all books shipped in USA via USPS; Media Mail 7-14 business days for delivery, $4.00 for first book - $1.50 each additional book; or, Priority Mail 2-4 business days for delivery, $6.00 first book - $2.50 each additional book. Returns for reasonable grading of condition; email us prior to return for shipping instructions.