Principles of Supply Chain Management Crandall 9781420091076

Going beyond the usual supply chain text, Principles of Supply Chain Management not only details the individual components of the supply chain but also illustrates how the pieces must come together. Providing the logic behind why supply chain management is essential, the text examines how supply chains are evolving, looks ahead to future developments, and also provides a balanced look at supply chains with a focus on where it needs to be—the customer. It also:

• Describes the forward supply chain (from the supplier to the customer) and the reverse supply chain (recycling)
• Reviews contemporary sustainability concepts including triple bottom line, cradle-to-grave, and cradle-to-cradle
• Includes extensive discussions on retailing, distribution, and manufacturing topics
• Details supply chain flows of physical goods, information, and funds
• Highlights the need for coordinated change in technology, infrastructure, and cultures among supply chain members

From the point of distribution all the way back to the point of origin, the text provides examples and case histories that illustrates a proven approach for achieving effective supply chain integration. This self-contained resource provides readers with a realistic appraisal of the state of the art in supply chain management and the understanding needed to build and manage effective supply chains in a wide-range of industries. Most importantly, it emphasizes the need for building and maintaining cooperation and collaboration among all members of the supply chain.

Richard E. "Dick" Crandall is a professor in the College of Business at Appalachian State University (ASU), Boone, North Carolina. He is a certified fellow in production and inventory management (CFPIM) and is also a certified supply chain professional (CSCP) by APICS—The Association for Operations Management. He received his PhD in production/operations management from the University of South Carolina, Columbia and is a registered professional engineer and a certified public accountant. Prior to joining ASU, Dick worked as an industrial engineer and in management positions for manufacturing and service companies. He was a consultant with a major consulting firm, installing systems for both operations and financial applications. With Rick Crandall, he coauthored the book New Methods of Competing in the Global Marketplace: Critical Success Factors from Service and Manufacturing, published in 2008 by CRC Press, Taylor & Francis.

William "Rick" Crandall currently serves as a professor of management at the University of North Carolina at Pembroke. He received his PhD in business administration with a focus on organizational behavior and human resource management from the University of Memphis, Tennessee. His primary research interest is in the area of crisis management, helping organizations cope with catastrophic events. He is the author of the new book, Crisis Management in the New Strategy Landscape (coauthored with John Parnell and John Spillan, also of the University of North Carolina at Pembroke), released by Sage Publications. He is also active in researching issues related to supply chain management. Prior to entering higher education, Dr. Crandall worked in management for ARA Services (now ARAMARK), a service management firm based in Philadelphia.

Charlie C. Chen was educated at Claremont Graduate University, California and received his PhD in management information systems. He is an associate professor in the Department of Computer Information Systems at Appalachian State University, Boone, North Carolina. His research interests include project management and supply chain management. He is a member of the Association for Information Systems and Decision Sciences Institute, and is certifi ed by the Project Management Institute as a project management professional (PMP). Dr. Chen has published in journals such as Communications of Association for Information Systems, Behaviour and Information Technology, Journal of Knowledge Management Research, Practice, and the Journal of Information Systems Education. Dr. Chen is a dedicated transnational scholar and is a trip leader for study-abroad programs in Asia.