Salesforce CRM - The Definitive Admin Handbook - Third Edition

Goodey, Paul

ISBN 10: 1784397563 / ISBN 13: 9781784397562

Edité par Packt Publishing 2015-01, 2015

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N° de réf. du vendeur 6666-IUK-9781784397562

Détails bibliographiques

Titre : Salesforce CRM - The Definitive Admin ...

Éditeur : Packt Publishing 2015-01

Date d'édition : 2015

Reliure : PF

Etat : New

Edition : 3ème Édition

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Synopsis :

A practical guide through which you will discover how to set up and configure the application. Along the way, you will also be presented with solutions and real-life examples on how to further improve and maintain its functionality with clear step-by-step instructions. Being highly organized and compact, this book contains detailed instructions with screenshots, diagrams, and tips that clearly describe how you can administer and configure complex Salesforce CRM functionality with absolute ease. This book is for administrators who want to develop and strengthen their Salesforce CRM skills in the areas of configuration and system management. Whether you are a novice or a more experienced admin, this book aims to enhance your knowledge and understanding of the Salesforce CRM platform. By the end of the book, you will be ready to configure and administer a Salesforce CRM system in a real-world environment which fully supports your business needs.

À propos de l?auteur:

Paul Goodey is the author of Salesforce CRM Admin Cookbook by Packt Publishing. He has over 15 years of experience in developing web technology solutions for companies of all sizes across a variety of industries, and has been building solutions with Salesforce CRM since 2006. Paul has enjoyed a variety of roles while working with Salesforce CRM, having worked as a system administrator, developer, business analyst and consultant to provide solutions for both in-house and consultancy-based end users. Based in the UK, near London, Paul's professional qualifications include Salesforce.com Certified Developer DEV-401. In his spare time, he is a keen runner, having run several marathons and half-marathons since 2001. Paul is a keen and active member of the salesforce.com administrator and developer online community and can be found at LinkedIn at http: //www.linkedin.com/in/paulgoodey.