Shackleton's Way: Leadership Lessons From The Great Antarctic Explorer
Langue : anglais
Edité par Viking Adult, 2001
- Livre relié
- Neuf
Vendeur : SZ Global, Toronto, ON, CanadaSZ Global
Vendeur AbeBooks depuis 3 octobre 2025
Etat: Neuf
EUR 58,12
Quantité disponible : 2 disponibles
Ajouter au panierA propos de cet article
Sir Ernest Shackleton has been called 'the greatest leader that ever came on God's earth, bar none'. In 1914 he led 27 men in his Endurance expedition to Antarctica, through a long and harrowing fight for their lives after they became stranded on an ice floe, without a ship, more than 1,200 miles from the threads of civilization. For twenty-two months, the men endured temperatures that at times were so low they could hear the water freeze and subsisted on an incredibly difficult diet of penguins, dogs and seal. Amazingly every man survived.Today, the public can't get enough of the Shackleton legend and while the expedition was harrowing, Ernest Shackleton is a model of great leadership and as well as the master of crisis management. Shackleton's Way will reveal in a simple, reader-friendly way what separated the explorer from his less successful and less admired colleagues, and what inspired the unfailing loyalty of his men. Readers will learn lessons in his style of organization through anecdotes, the diaries of the men in his crew, as well as Shackleton's own writings. The book will help readers apply these time-honored principle.…
N° de réf. du vendeur 9780670891962
- Titre
- Shackleton's Way: Leadership Lessons From The Great Antarctic Explorer
- Auteur
- Margot Morrell
- Éditeur
- Viking Adult
- Année de publication
- 2001
- État de l'article
- New
- Reliure
- Hardcover
- Langue
- anglais
- ISBN à 10 chiffres
- 0670891967
- ISBN à 13 chiffres
- 9780670891962
« Synopsis » peut appartenir à une autre édition de cet ouvrage.
Extrait
When Ernest Shackleton was at the zenith of his popularity as an explorer, he was invited back to his boys' school, Dulwich College in London, to present some academic honors. That was about as close as he ever got to a Dulwich prize, he joked, to the cheers of the students.
Indeed, Shackleton's early years revealed little promise of the glories to come. An early biographer, Hugh Robert Mill, a friend and mentor of the explorer, joked that the only sign in Shackleton's childhood that he would go to the Antarctic was a class ranking that was decidedly "south of the equator and sometimes perilously near the Pole." At the time of the Dulwich speech, a teacher interviewed by a schoolboy magazine remembered the young Shackleton as "a rolling stone." Students and teachers alike saw the boy as an introvert who was more interested in books than in games but who had a hard time with his studies. "He could do better," was a common refrain in school reports.
One classmate did see a hint of Shackleton in the making. He recalled some forty years after the incident how the young student had beaten up a schoolyard bully who had been picking on a smaller boy. From an early age, Shackleton gravitated to the role of protector, stepping up to the front to insist on fair play.
Ernest Henry Shackleton was a natural as a big brother. He was born on February 15, 1874, in Kilkea, County Kildare, Ireland, the second of ten children. He was a healthy and good-looking boy, with slate blue eyes and dark hair. His family and closest friends saw him as humorous, imaginative, and mischievous. By all accounts, he grew up in a loving home surrounded by attentive females. In addition to his eight sisters, his grandmother and aunts often helped his mother with the children. It is no wonder that many people would later remark on his strong feminine sensibilities. Despite a burly physique; enormous stamina; and a tough, no-nonsense manner, he could be nurturing and gentle, quick to forgive frailties, and generous without seeking thanks in return. One friend called him "a Viking with a mother's heart." Both men and women saw this duality in Shackleton and found it irresistible. Shackleton himself was aware of it: "I am a curious mixture with something feminine in me as well as being a man.... I have committed all sorts of crimes in thought if not always in action and don't worry much about it, yet I hate to see a child suffer, or to be false in any way."
The family home had its own split personality, according to Dr. Alexander Macklin, the physician on two of Shackleton's three independent expeditions. He wrote that Shackleton's Irish mother, Henrietta Gavan, was "warm-hearted and altogether happy-go-lucky." His father Henry, on the other hand, was "a grave, cautious, solid Yorkshire Quaker." A Shackleton ancestor had immigrated to Ireland in the eighteenth century to open a school. Shackleton's father ran a farm and settled his family in the lush land of county Kildare. When Ernest was six years old, the elder Shackleton left farming to study medicine at Trinity College in Dublin. He became a homeopathic doctor, a vocation that provided the family with solid, upper middle-class comforts.
Shackleton learned from his family a broad and sympathetic view of the world that helped shape his evenhanded, democratic leadership style.
Henry Shackleton headed a strict, though apparently not oppressive, household. The Bible was read aloud in the home, and young Ernest, who had flair for the dramatic, led his siblings into the children's temperance movement. They would gather outside pubs, singing songs about the perils of alcohol-a display of youthful activism that suggests the family's religious bearings. Sir Ernest's branch of the Shackletons left the Quaker religion in the late eighteenth century to join the Church of England. It seems, however, that the family maintained some of its Quaker culture. In the late nineteenth century, Quakers were active worldwide in many progressive political movements: abolition, prison reform, education reform, pacifism, women's suffrage, and the temperance movement, which held that alcohol was a chief cause of family violence and poverty.
Throughout his life, Shackleton was described as being ahead of his time in his attitude toward and treatment of his men. He also encouraged his sisters to always express themselves and develop their own careers, and they became impressively self-sufficient women for their day, choosing vocations such as artist, midwife, customs officer, and writer. As an adult, Shackleton would abandon temperance and other religious practices and embrace his share of vices. But he maintained his faith and his moral compass, balancing his contemplative, spiritual side with a practical, humanistic commitment. Later in life, Shackleton's wife wrote a bio-graphical note for Dulwich alumni in which she stated her husband was "interested in social welfare movements." Ultimately, his authority as a leader rested on his genuine regard and respect for the men he led.
If Ernest Shackleton had anything in common with his father it was that they both pursued their interests with great passion. The edler Shackleton relished domesticity, never more content than when poring over scientific texts at his last family home in Sydenham, in London. He lived there for thirty-two years, tending to his medical practice, his family, and a meticulously kept rose garden. Ernest, by contrast, loved poetry and the sea. He was to become famously incapable of staying put, going to the ends of the earth to seek adventure. What he definitely didn't want was to follow his father's wish that he become a doctor.
Ernest was ten years old when his family moved to England. His spoken English forever retained traces of his Irish roots and so he was always identified, for better or for worse, as an outsider. His Anglo-Irish culture helped shape his independent mindset, giving him a healthy disregard for custom, clan, and class.
In England, Shackleton was sent to school for the first time. He was eleven years old. Until then, his father had educated him and his siblings at home. From the start, Shackleton showed a certain discomfort in a formal classroom setting, and wasn't destined to stay long in it. His first school was Fir Lodge in Croydon, south of London. Shackleton's classmates teased the newcomer, goading him and another Irish boy to fight each other on St. Patrick's Day. The boys gave him the nickname "Micky," and he adopted it for life, signing his name as such in letters to his wife and close friends.
When he was thirteen years old, Shackleton was sent to Dulwich College, a solid boys' school attended mostly by day students who were the children of professionals. He was seen as immature and inattentive to schoolwork, so was often placed with students a year younger. One teacher reported that the young Shackleton "wants waking up." Another predicted, "He has not yet fully exerted himself." a schoolmaster who met Shackleton after he had become a famous explorer confessed, "We never discovered you when you were at Dulwich."
"No," Shackleton replied sympathetically, "but I had not then discovered myself."
Shackleton complained the school didn't make things interesting. Geography was "names of towns, lists of capes and bays and islands," he said. Worse, it took great poets and writers and made them dull by "the dissection, the parsing" of their work. Shackleton seemed a typically moody teen, but he was never disruptive or rebellious. Instead, he plotted an escape. He announced at fifteen years of age that he was going to leave home for life on the seas. "I wanted to be free," he wrote later. "I wanted to escape from a routine which didn't at all agree with my nature and which, therefore, was doing no good to my character. Some boys take to school like ducks to water; for some boys, whether they take to it or not, the discipline is good; but for a few rough spirits the system is chafing, not good, and the sooner they are pitched into the world, the better. I was one of those."
The decision greatly pained Henry Shackleton but he didn't stand in his son's way. Rather, he used family connections to help him secure a decent cabin-boy position. Shackleton's mother, an unconventional woman who had her own subscription to the schoolboy publication Boys Own Paper, encouraged him to pursue his dreams so he would have no regrets later.
Shackleton joined the merchant marine, learning the rugged, freewheeling, commercial culture of the service. Shackleton gave notice to the school but finished the 1890 spring term while waiting for his position to be settled. Once he had fixed on a goal and purpose, he at least was motivated to apply himself. He began to excel as a student, shooting up to fifth place in a class of thirty-one boys. It was the awakening his teacher had said he needed. After finishing the term, he traveled to Liverpool and joined the crew of the sailing ship Hoghton Tower.
Once his choice was made, Shackleton saw his commitments through to the end.
Shackleton was homesick and unhappy for most of the first four years of his apprenticeship at sea. He had left the protective bosom of his religious, largely female household and had thrown himself into the hard-boiled sailor's world. Initially, he was under no contractual obligation to stay, but he refused to quit. He was determined to complete the difficult apprenticeship and launch a career. "I don't think I ever formulated any definite idea as to what all this rough work was leading up to," he said, "but I dreamed prodigiously about big things ahead, big things in the nature of adventure."
The work was rougher than anything Shackleton had daydreamed about at his desk at school. He swabbed decks, polished brass, and did backbreaking work loading and unloading cargo. Biographer H. R. Mill described one assignment to pick up a shipment of rice from India and bring it to Mauritius: "a horrible job, for every one of the 2,600 bags, each weighing 170 pounds, that were to be loaded each day, had to be passed along the deck from hand to hand." The rough sacks tore at Shackleton's hands and so bruised them that the boy apologized in letters home that his writing was so brief and in such poor penmanship. "That such a system of loading cargo could exist even on sailing ships in the last decade of the Victorian age, so renowned for its mechanical achievements, is not a little surprising," Mill said.
It was dangerous work. The crew sometimes encountered weeks of violent storms that shredded the ship's sails, carried off lifeboats, and tossed the men about. During the worst storms, the young boys would be lashed to the ship to prevent them from being washed overboard. Shackleton saw one crewman get swept away in one of a relentless series of storms. Nine were bedridden by accidents then, and Shackleton was nearly crushed by falling tackle. He developed lumbago after spending weeks in wet clothes and a wet bed. Later, he suffered dysentery. Once, when the boys were tied up during rough seas, one of the ship's brutes purposely smashed Shackleton's foot with his heavy boot. Shackleton fell to the ground and sank his teeth into the man's leg-and didn't let go. After that, he was left alone.
Shackleton found much about the crew intolerable. Even allowing for the usual embellishments of a boy's letters home, he complained bitterly to his parents about how much he abhorred the drinking, swearing, and gambling that surrounded him. (He did admit to have picked up smoking.) The ports offered no respite. They were seedy, violent places to the young boy, and Shackleton chose to spend his evenings aboard ship under the stars, finding solace in the beauty of nature. He wrote in one letter: "Many a painter would have given half of what he possessed to have been able to catch the fading tints of the red and golden sunset we had last night.... All I say is, if you wish to see Nature robed in her mantle of might, look at a storm at sea; if you want to see her robed in her mantle of glory, look at a sunset at sea."
On his first assignment, Shackleton worked under a compassionate captain who invited the apprentices to his dinner table and held Sunday sessions of hymn singing in his cabin. The atmosphere was such that Shackleton, to his amazement, could read his Bible without harassment from his shipmates. Some even joined him.
His next captain, however, was far less kind and ran a ship that was less disciplined and demanded harder work. Shackleton's Bible study made him the object of ridicule by the others. Consequently, he began practicing his religion more privately and let his actions speak for his beliefs.
By his third and last apprentice voyage, he was horribly homesick. To allay his misery on the two-year trip, Shackleton wrote hundreds of letters home and demanded hundreds in return-postcards didn't count.
After completing four years of apprenticeship on clipper ships carrying freight, Shackleton began taking exams every two years to advance to higher posts. By the age of twenty, he had secured a job as third officer on an elite passenger liner. By the age of twenty-four, he had earned his master's certificate, qualifying him to serve as captain of any ship in the merchant marine. He had a new reason to chase success: He was in love with Emily Dorman, a cultured Londoner several years his senior. He wanted a respectable career and the financial security to marry her.
As he matured, Shackleton became more confident and more demanding. He wanted better working conditions, more promising work, and colleagues he could respect. He got what he wanted, thanks to a winning combination of hard work, savvy political instincts, and charm. Early in 1899, he joined the prestigious Union Castle Line. Shackleton figured his new employer would put him in the company of more ambitious peers and well-connected passengers. He worked relentlessly to make contacts and ask for introduction to others. He wasted no time finding a mentor either. While serving as fourth officer aboard the Tantallon Castle, Shackleton met-and dazzled-a rich steel maker by the name of Gerald Lysaght. Lysaght was struck by the twenty-five-year-old officer's "unusual character-power and determination" and was convinced that he was destined for great things. For the rest of his life, Shackleton benefited from this patron's financial support of his expeditions.
The force of his personality also had a magnetic effect on his superiors and colleagues. The following year, Shackleton was offered the position of fourth mate on the Tintagel Castle, a large steamer carrying troops to fight in the Boer War between Great Britain and Dutch colonists in South Africa, but convinced the captain to give him third officer's post instead. Shackleton distinguished himself in service on the ship, going far beyond the basic duties required. He had developed an idea of how business should be conducted on a ship and how he would conduct himself. He also started to get a sense of his professional goals.
Shackleton decided to write a book about his experiences, coauthored with the ship's surgeon, Dr. W. McLean. Its unwieldly title tells something of their task: O.H.M.S.: A Record of the Voyage of the Tintagel Ca...
« A propos de ce titre » peut appartenir à une autre édition de cet ouvrage.
SZ Global
Toronto, ON, Canada
Vendeur AbeBooks depuis 3 octobre 2025
Frais d'expédition de Canada vers Etats-Unis
| Article | 5 à 10 jours ouvrés | 3 à 5 jours ouvrés |
|---|---|---|
| Premier article | EUR 33,19 | EUR 35,86 |
Modes de paiement
Description de la boutique
At SZ Global, we specialize in sourcing and offering a diverse selection of books across a wide range of categories, including fiction, literature, business, religious works, and more. Our inventory includes both contemporary titles and hard to find editions, carefully selected to meet the needs of readers, collectors, and enthusiasts. We are committed to providing accurate listings, reliable service, and a smooth purchasing experience. All orders are shipped from our Kuwait warehouse, and we take great care in packaging to ensure books arrive in the condition described. Returns are accepted at our designated return address in Toronto, Canada, in accordance with AbeBooks policies. Whether you are expanding your personal collection, searching for a specific title, or simply exploring, SZ Global aims to be a dependable source for quality books.…
Spécialité
Fiction, and etc., Novels, Business, Religious, LawProfil professionnel du vendeur
SZ Global
ON, Canada
Conditions de vente
These terms and conditions of sale (“Agreement”) are applicable to any order placed with and accepted by Us (referred to herein as “Supplier”):
-
SCOPE OF AGREEMENT. Supplier, upon acceptance of an Order placed by Buyer, will supply the products and services specified in the Order (the “Work”) to Buyer, pursuant to the terms and conditions of this Agreement and its exhibits and Supplier’s acceptance of such order submitted by Buyer is expressly limited to the terms and conditions of this Agreement notwithstanding any contrary provision contained in Buyer’s purchase orders, invoices, acknowledgements or other documents. The details of the Work (e.g. quantity, price, and product specifications) shall be set forth in the relevant Order. -
PRICE AND TERMS. (a) The prices payable by Buyer for goods and services to be supplied by Supplier under this Agreement will be specified in the applicable Order. Unless otherwise expressly stated in an Order, all prices exclude shipping and taxes. (b) Payment terms are net thirty (30) calendar days from the date of the invoice. If Buyer does not pay an invoiced amount within terms, Buyer will in addition pay finance charges of one and one-half percent (1.5%) per month on the late balance and Supplier reserves the right to (1) withhold shipment of the Work until full payment is made; and/or (2) revoke any credit extended to Buyer. In the event that Buyer’s account is more than ninety (90) days in arrears, Buyer shall reimburse Supplier for the reasonable costs, including attorneys fees, of collecting such amounts from Buyer. In the event of any dispute regarding an invoice, no finance charges will apply in the event that Buyer provides written notice of the dispute prior to the due date for such payment. (c) Upon reasonable request by the Supplier, Buyer shall provide copies of its most recent audited financial statements or other reasonable evidence of its financial capacity and such other information as Supplier reasonable requests to determine credit status or credits limits. (d) Buyer shall provide notice within five (5) business days of the occurrence of any event which materially affects Buyer’s ability to perform its obligations under this Agreement including but not limited to: (i) the material default of any supplier or sub-contractor; (ii) labor strike or dispute; or (iii) material uncured default with respect to any debt obligations of Buyer. (e) Pricing schedules (whether attached to this Agreement or an Order) are subject to change upon a change in the price of applicable raw materials (as reflected on a recognized trade or commodity pricing tracker) in excess of five percent (5%) from the date of such schedule. (f) Unless otherwise specified in the Order, Work will be delivered FOB Supplier’s manufacturing facility and will be shipped to Buyer via carriers selected by Supplier. -
BUYER MATERIALS AND DATA. (a) Buyer represents and warrants that any matter it furnishes for performance of services by Supplier (i) does not infringe any copyright or trademark or other Intellectual Property Rights of any third party; (ii) is not libelous or obscene; (iii) does not invade any persons right to privacy; and (iv) does not otherwise violate any laws or infringe the rights of any third party. (b) Buyer warrants that it has the right to use and to have Supplier use on behalf of Buyer any data provided to Supplier or its Affiliates by Buyer including specifically customer names, identifying information, addresses and other contact information and related personal information (“Data”). Buyer further warrants that it will designate on the applicable Order if Data provided pursuant to that Order is subject to HIPAA, Gramm-Leach-Bliley or other statutes providing enhanced data protection or requiring enhanced data security procedures. -
INVENTORY. In the event any inventory is maintained by the Supplier on behalf of Buyer, the applicable Addendum(s) (Addendum 1 and/or Addendum 2) incorporated herein shall apply. -
INTELLECTUAL PROPERTY. Any and all inventions, discoveries, patent applications, patents, copyrights, trademarks and trade names, commercial symbols, trade secrets, work product and information embodying proprietary data existing and owned by Buyer as of the date of the Order or made or conceived by employees of Buyer during the Term of the Order shall be and remain the sole and exclusive property of Buyer provided that Buyer grants to Supplier a license to use, display and distribute (and to sub-license its affiliates and sub-contractors to use, display and distribute) any intellectual property rights delivered to Supplier as reasonably necessary to perform any Order. Any and all inventions, discoveries, patent applications, patents, copyrights, trademarks and trade names, commercial symbols, trade secrets, work product and information embodying proprietary data existing and owned by Supplier as of the date of the Order or made or conceived by employees, consultants, representatives or agents of Supplier during the term of this Agreement shall be and remain the sole and exclusive property of Supplier. Without limiting the generality of the foregoing, the parties agree that Supplier will own systems (including all web source code) related to the Services provided hereunder, including all modifications, upgrades and enhancements thereto made during the term of the Order. Without limiting the generality of the foregoing, Buyer acknowledges and agrees that Supplier is in the business of developing customized print and e-commerce solutions, and the provision of print and fulfillment order services, and that Supplier shall have the right to provide to third parties services which are the same or similar to the services provided herein and to use or otherwise exploit any Supplier materials in providing such services. -
CONFIDENTIAL INFORMATION. Any information that parties receive or otherwise have access to incidental to or in connection with this Agreement (collectively, the “Confidential Information”), shall be and remain the property of the disclosing party. Confidential Information shall not include information which: (i) was in the possession of the Receiving Party at the time it was first disclosed by the Disclosing Party; (ii) was in the public domain at the time it was disclosed to the Receiving Party; (iii) enters the public domain through sources independent of the Receiving Party and through no breach of this provision by the Receiving Party; (iv) is made available by the Disclosing Party to a third party on an unrestricted, non-confidential basis; (v) was lawfully obtained by the Receiving Party from a third party not known by the Receiving Party to be under an obligation of confidentiality to the Disclosing Party; or (vi) was at any time developed by the Receiving Party independently of any disclosure by the Disclosing Party. Confidential Information may be used to the extent necessary to perform this Agreement and the parties shall not disclose Confidential Information to any third party, except to its agents (who have executed confidentiality agreements containing terms substantially similar to the terms) as necessary to provide the Work hereunder. In no event shall Buyer acquire any right, title or interest in and to any product or process information, including related know how, either existing or developed during the course of the business relationship with Supplier and Buyer, and in no event shall Supplier acquire and right, title, or interest in and to any materials or information provided to it by Buyer. -
INDEMNIFICATION. The indemnifying party, as Indemnitor, shall indemnify, defend and hold harmless the indemnified party, as Indemnitee, its officers, directors, employees, agents, subsidiaries, and other affiliates from and against any and all claims, damages, liabilities, and expenses (including attorney fees) arising from any third-party claim based on Indemnitor’s (or its agent’s) breach of any representation, warranty, covenant, agreement, or obligation under the Order or this Agreement , or Indemnitor’s (or its agent’s) grossly negligent and/or willful acts in carrying out its obligations under the Order or the Agreement, provided that in no event shall Supplier be responsible for any claims arising out of its compliance with instructions, requirements, or specifications provided by or required by Buyer (including the use of information, artwork, logos, and/or trademarks provided by Buyer). Neither party will be responsible for indemnifying another party hereto where the basis of the indemnity claim arises out of such other party’s own negligence or willful misconduct. In order to avail itself of this indemnity provision, Indemnitee shall promptly provide notice to Indemnitor of any such claim, tender the defense of the claim to Indemnitor, and cooperate with Indemnitor in the defense of the claim. Indemnitor shall not be liable for any cost, expense, or compromise incurred or made by Indemnitee in any legal action without the Indemnitor’s prior written consent. -
BREACH. In addition to all other rights to which a party is entitled under this Agreement, if either party breaches any term of the Order or the Agreement, the non-breaching party shall have the right to: (a) terminate the Order immediately upon written notice to the other party; and (b) seek to obtain injunctive relief to prevent such breach or to otherwise enforce the terms of this Agreement. Failure to properly demand compliance or performance of any term of the Order or this Agreement shall not constitute a waiver of Supplier’s rights hereunder and prior to any claim for damages being made for non-conformance or breach, Buyer shall provide Supplier with reasonable notice of any alleged deficiencies in the Work or performance under the Order or this Agreement and Supplier shall have a reasonable opportunity to cure any such alleged non-conformance or breach. -
WARRANTY. Supplier warrants that the Work shall reasonably conform to specifications in all material respects. If applicable and at Supplier’s option, Supplier may provide Buyer with an on-line printing proof for Buyer approval. If a proof has been provided, once Buyer approves a proof, Buyer will be liable for all fees associated with the order, as specified in the Order. If Buyer supplies Supplier stock or items for imprinting as part of the Order, Supplier is not responsible for issues related to the quality of the stock or items for imprinting. Supplier will not provide refunds for any Work conforming to specifications in all material respects. Other than the warranties set forth in this section, Supplier makes no warranty of any kind, expressed or implied or otherwise whatsoever, that the services performed or any items produced will be merchantable or fit for any particular purpose or use. In the event of any breach of any warranty specified in this provision, Buyer’s exclusive remedy shall be that Supplier shall, at its option, repair or replace any defective goods at no cost to Buyer or refund any purchase price paid for such Work. -
LIMITATION OF LIABILITY. IN NO EVENT SHALL EITHER PARTY BE LIABLE HEREUNDER FOR INCIDENTAL, SPECIAL, INDIRECT, CONSEQUENTIAL, OR PUNITIVE DAMAGES EVEN IF ADVISED IN ADVANCE OF THE POSSIBILITY FOR SUCH DAMAGES AND VENDOR’S TOTAL LIABILITY FOR DAMAGES UNDER THIS AGREEMENT AND THE ORDER SHALL BE LIMITED TO THE TOTAL FEES DUE HEREUNDER FOR THE INVOICE UPON WHICH A CLAIM IS BASED.
-
NOTICE. Any notice sent pursuant to the Order or this Agreement shall be sent by certified mail, return receipt requested, or by overnight mail to the addresses on the Order or to such address as either party may in the future designate. A copy of any notice to Supplier shall be also sent to General Counsel, 1725 Roe Crest Drive, North Mankato, Minnesota 56003 together with a copy this Agreement. Notices shall be effective upon receipt.
-
ASSIGNMENT. Except as otherwise provided, the Order and this Agreement shall be binding upon and inure to the benefit of the parties’ successors and lawful assigns.
-
STATUS. Buyer and Supplier are separate entities. Nothing in the Order or this Agreement shall be construed as creating an employer-employee or joint venture relationship.
-
COMPLIANCE WITH LAW. Each party shall comply with all state, federal and local laws and regulations applicable to its performance hereunder.
-
GOVERNING LAW. The Order and this Agreement shall be governed by the laws of the State of Minnesota, without reference to conflicts of law principles. Any legal suit, action or proceeding arising out of or relating to the Order or these this Agreement shall be commenced in a federal court in Minnesota or in state court in the County of Nicollet, Minnesota, and the appellate courts thereof, and each party hereto irrevocably submits to the exclusive jurisdiction and venue of any such court in any such suit, action or proceeding. With respect to any litigation arising out of the Order or this Agreement, the parties expressly waive any right they may have to a jury trial and agree that any such litigation shall be tried by a judge without a jury and the prevailing party shall be entitled to recover its expenses, including reasonable attorney’s fees, from the other party.
-
FORCE MAJEURE. Neither party shall be liable for any failure to perform or delay in performance of this Agreement to the extent that any such failure arises from acts of God, war, civil insurrection or disruption, riots, government act or regulation, strikes, lockouts, labor disruption, cyber or hostile network attacks, inability to obtain raw or finished materials, inability to secure transport, or any cause beyond such party’s commercially reasonable control.
-
SURVIVAL. In the event any provision of the Order or this Agreement is held by a tribunal of competent jurisdiction to be contrary to the law, the remaining provisions of the Order or this Agreement will remain in full force and effect. All sections herein relating to payment, ownership, confidentiality, indemnification and duties of defense, representations and warranties, waiver, waiver of jury trial and provisions which by their terms extend beyond the Term shall survive the termination of the Order and this Agreement.
-
ENTIRE AGREEMENT. The Order, this Agreement and the operative provisions of any quotation issued by Supplier and any purchase order issued by Buyer, sets forth the entire agreement and understanding among the parties as to the subject matter hereof, and merges and supersedes all prior discussions, agreements, and understandings of every and any nature among them. No proposal, purchase order, order confirmation, acceptance, or any other document provided by either Party to the other, nor any electronic click-wrap, terms of use or similar online consent or acceptance language accompanying or set forth as a prerequisite to any electronic interface or utility associated with any Work, shall be deemed to amend the terms hereof and any such contradictory or additional terms shall be ineffective. No party shall be bound by any condition, definition, warranty, or representations, other than as expressly set forth or provided for in the Order or this Agreement, or as may be, on or subsequent to the date hereof set forth in writing and signed by the party to be bound thereby. In the event of any ambiguity or conflict between any of the terms and conditions contained in this Agreement and the terms and conditions contained in an Order, the terms and conditions of this Agreement shall control, unless the Parties have expressly provided in such Order that a specific provision in this Agreement is amended, in which case this Agreement shall be so amended, but only with respect to such Order. The Order or this Agreement may not be amended, supplemented, changed, or modified, except by agreement in writing signed by the parties to be bound thereby.
Droit de rétractation
Si vous êtes un consommateur, vous pouvez exercer votre droit de rétractation sur le contrat conformément à ce qui suit. Le mot « consommateur » désigne toute personne physique agissant à des fins qui n'entrent pas dans le cadre de son activité commerciale, artisanale ou professionnelle.
Informations concernant le droit de rétractation
Droit statutaire de rétractation
Vous avez le droit d'exercer votre droit de rétractation sur ce contrat dans les 14 jours sans donner de raison.
Le délai de rétractation expirera au bout de 14 jours à compter du jour où vous-même, ou un tiers autre que le transporteur et désigné par vous, prendrez physiquement possession de la dernière marchandise, du dernier lot ou de la dernière pièce.
Pour exercer votre droit de rétractation, remplissez électroniquement et envoyez une déclaration claire sur notre site Web, sous « Vos achats » dans « Votre compte ». Nous vous communiquerons sans délai un accusé de réception de cette rétractation sur un support durable (par exemple, par e-mail).
Pour respecter le délai de rétractation, il vous suffit d'envoyer votre message concernant l'exercice de votre droit de rétractation avant l'expiration du délai de rétractation.
Effets de la rétractation
Si vous exercez votre droit de rétractation sur ce contrat, nous vous rembourserons tous les paiements que vous avez effectués, y compris les frais de livraison (à l'exception des frais supplémentaires résultant du choix d'un mode de livraison autre que le type de livraison standard le moins cher que nous proposons).
Nous pouvons déduire du remboursement la perte de valeur de toute marchandise livrée, si la perte est le résultat d'une manipulation inutile de votre part.
Nous effectuerons le remboursement dans les meilleurs délais, et au plus tard 14 jours après le jour où nous aurons été informés de votre décision d'exercer votre droit de rétractation sur ce contrat.
Nous effectuerons le remboursement en utilisant le même moyen de paiement que celui que vous avez utilisé pour la transaction initiale, sauf si vous en avez expressément convenu autrement ; en tout état de cause, aucuns frais ne vous seront facturés à la suite d'un tel remboursement.
Nous pouvons suspendre le remboursement jusqu'à ce que nous ayons reçu les marchandises ou que vous ayez fourni la preuve que vous avez renvoyé les marchandises, en fonction de la première éventualité.
Vous devez renvoyer les marchandises ou les remettre à SZ Global, Toronto, Ontario, Canada, sans retard injustifié et, en tout état de cause, au plus tard 14 jours à compter du jour où vous nous avez communiqué votre décision de rétractation du présent contrat. Le délai est respecté si vous renvoyez les marchandises avant l'expiration du délai de 14 jours. Vous devrez prendre en charge les frais directs du renvoi des marchandises. Vous n'êtes responsable que de toute diminution de valeur des marchandises résultant d'une manipulation autre que celle nécessaire pour établir la nature, les caractéristiques et le fonctionnement des marchandises.
Exceptions au droit de rétractation
Le droit de rétractation ne s'applique pas à ce qui suit :
- Distribution de journaux, de revues ou de magazines, à l'exception des contrats d'abonnement ; et
- Fourniture d'un contenu numérique qui n'est pas fourni sur un support matériel (par exemple, sur un CD ou un DVD) si vous avez accepté, lors de votre commande, que nous puissions commencer à le livrer et que vous ne puissiez pas exercer votre droit de rétractation une fois la livraison commencée.
Conditions d'expédition
Returns Policy
You may return most new, unopened items within 15 days of the Estimated Delivery Date for a full refund. We'll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.).
Any customer wishing to return a book has 30 days to do so if they are not entirely satisfied.
You should expect to receive your refund within three weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).
If you need to return an item, please Contact Us with your order number and details about the product you would like to return. We will respond quickly with instructions for how to return items from your order.
Shipping
We can ship to virtually any address in the world. Note that there are restrictions on some products, and some products cannot be shipped to international destinations.
When you place an order, we will estimate shipping and delivery dates for you based on the availability of your items and the shipping options you choose. Depending on the shipping provider you choose, shipping date estimates may appear on the shipping quotes page.
Please also note that the shipping rates for many items we sell are weight-based. The weight of any such item can be found on its detail page. To reflect the policies of the shipping companies we use, all weights will be rounded up to the next full pound.