Social Media for Government : A Practical Guide to Understanding, Implementing, and Managing Social Media Tools in the Public Sphere

Gohar F. Khan

ISBN 10: 9811029407 / ISBN 13: 9789811029400

Edité par Springer Nature Singapore, Springer, 2017

A propos de cet article

Druck auf Anfrage Neuware - Printed after ordering - This book provides practical know-how on understanding, implementing, and managing main stream social media tools (e.g., blogs and micro-blogs, social network sites, and content communities) from a public sector perspective. Through social media, government organizations can inform citizens, promote their services, seek public views and feedback, and monitor satisfaction with the services they offer so as to improve their quality. Given the exponential growth of social media in contemporary society, it has become anessential tool for communication, content sharing, and collaboration. This growth and these tools also present an unparalleled opportunityto implement a transparent, open, and collaborative government. However, many government organization, particularly those in the developing world, are still somewhat reluctant to leverage social media, as it requires significant policy and governance changes, as well as specific know-how, skills and resources to plan, implement and manage social media tools. As a result, governments around the world ignore or mishandle the opportunities and threats presented by social media. To help policy makers and governments implement a social media driven government, this book provides guidance in developing an effectivesocial media policy and strategy. It also addresses issues such as those related to security and privacy.

N° de réf. du vendeur 9789811029400

Détails bibliographiques

• Titre: Social Media for Government : A Practical Guide to Understanding, Implementing, and Managing Social Media Tools in the Public Sphere
• Éditeur: Springer Nature Singapore, Springer
• Date de parution: 2017
• Langue: anglais
• ISBN à 10 chiffres: 9811029407
• ISBN à 13 chiffres: 9789811029400
• Reliure: Buch
• État de l'article: Neu
• Dimensions: 241 L x 160 H x 14 P (en millimètres) 241 millimètres de largeur par 160 millimètres de hauteur par 14 millimètres de profondeur
• Poids: 481 grammes

A propos de ce titre

Synopsis

This book provides practical know-how on understanding, implementing, and managing main stream social media tools (e.g., blogs and micro-blogs, social network sites, and content communities) from a public sector perspective.

À propos de l?auteur

Dr. Khan has several years of experience in information systems/ICT: teaching, consultancy, and research working with multicultural teams. Since his PhD in 2011, Khan has published over 30 articles in refereed journals, conference proceedings, and book chapters. His research has been published (or accepted for publications) in Online Information Review (OIR), Social Science Computer Review, Government Information Quarterly, Journal of the American Society for Information Science and Technology (JASIST), Scientometrics, Information Development, Internet Research, Asian Journal of Communication, and Asia Pacific Journal of Information System (APJIS), among others. His research has been presented at international conferences held in Utrecht, Stanford, Istanbul, Paris, Germany, and Seoul. His research interests include, 1) Social Information Systems & Social Media, 2) ICTs in public sector (e-government, government 2.0), and 3) Knowledge-based Innovation. Prior to his doctoral studies, Dr. Khan held a senior management position with the Afghan Ministry of Communications and Information Technology. He is also an Associate Editor of Journal of Contemporary Eastern Asia and founding Director of Center for Social Technologies. See his research profile at Google Scholars.