This work offers readers a contemporary approach to the issues of the control and improvement of the software process. Primarily concerned with how the software process is managed, this text focuses on software development rather than the maintenance of the software product. It intentionally avoids the use of specific programming languages or development products. The authors discuss ways of assessing and improving quality in software products. Each chapter focuses on central issues: software management for control and improvement.

� propos de l?auteur

*Philip Sallis is Foundation Professor of Information Science at the University of Otago in New Zealand, a post he has held since 1987. Prior to this he held academic positions in Sydney and London. In 1979 he gained a PhD in Information Science from The City University, London. He has a BA in Computer Science and History from Victoria University in Wellington and a Dip Grad in Theology from the University of Otago. Philip is also an Anglican priest. From 1991 to 1993 he was President of the New Zealand Computer Society and is a Fellow of the NZCS.Philip has published and presented conference papers in system development meth-ods and software engineering topics. He also conducts research, and has published, in computational linguistics. He has held a number of positions on international research and conference committees, including SEARCC, IFIP and UNESCO. He has been a member of government task groups, particularly in the areas of IT in schools, and industry liaison. He has also acted as a consultant to various educational, government and commercial organisations. *Stephen MacDoneli is a Lecturer in the Department of Information Science at the University of Otago in Dunedin, New Zealand. He received a BCom (Hons) degree (First Class) in Information Systems in 1988 and an MCom (with Distinction) in Information Science in 1990, both from the University of Otago. In 1993 he received a PhD in Engineering from the University of Cambridge. This was followed by a year's postdoctoral work and the appointment to his current position. Stephen has published in the areas of software development and software metrics. He also maintains research interests in software process management and modelling, and in automated development approaches applicable to the commercial systems domain. He is an Associate Member of the New Zealand Computer Society and the ACM.

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