While a lot of CMDB information is available, no guide spells out the steps required to effectively build a CMDB. Malcolm Fry decided that the market could benefit from his experience and that of others, so he developed this common sense, step-by-step project approach to building a CMDB. You can take what you need from this book and put it to practical use in your own organization; decide which stages, steps, and tasks you need to complete your CMDB project; and then load those stages, steps, and tasks into a project management software application to enable you to effectively manage the project. This book provides practical, how-to guidance on organizing a CMDB project and building a successful CMDB. UPDATED FOR ITIL V3.

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Step-by-Step Guide to Building a CMDB (Updated for ITIL V3)

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