Total Quality Management in Higher Education: Study of Engineering Institutions

Begum, Sayeda; Rajendran, Chandrasekharan; L., Prakash Sai; Ganesh, K.; Mohapatra, Sanjay

ISBN 10: 0367641674 / ISBN 13: 9780367641672

Edité par Routledge India, 2020

A propos de cet article

N° de réf. du vendeur I-9780367641672

Détails bibliographiques

• Titre: Total Quality Management in Higher Education: Study of Engineering Institutions
• Éditeur: Routledge India
• Date de parution: 2020
• Langue: anglais
• ISBN à 10 chiffres: 0367641674
• ISBN à 13 chiffres: 9780367641672
• Reliure: Couverture rigide
• État de l'article: New

A propos de ce titre

Synopsis

This book offers a conceptual, theoretical, and empirical overview of the role of Total Quality Management (TQM) in Indian Higher Education from the perspectives of the engineering faculty, students, and alumni. It identifies the critical dimensions to measure the performance of TQM.

À propos de l?auteur

Sayeda Begum is Assistant Professor, Saudi Electronic University, Kingdom of Saudi Arabia, Riyadh, Saudi Arabia.

Chandrasekharan Rajendran is Professor, Department of Management Studies, IIT Madras, Madras, India.

Prakash Sai L. is Professor, Department of Management Studies, IIT Madras, Madras, India.

K. Ganesh is Senior Knowledge Expert at McKinsey and Company and Global Lead, Manufacturing and Supply Chain (MSC) Center of Competence (CoC), Tamil Nadu, India.

Sanjay Mohapatra is Professor of Information Systems, Xavier Institute of Management, Bhubaneswar, India.