Total Quality Management: United States Edition. Cet article n’est pas disponible.
Dale H. Besterfield/ Carol Besterfield-Michna/ Glen Besterfield/ Mary Besterfield-Sacre
Langue : anglais
Edité par Prentice Hall, 2002
- Livre relié
- Neuf
Vendeur : Revaluation Books, Exeter, Royaume-UniRevaluation Books
Vendeur AbeBooks depuis 6 janvier 2003
Etat: Neuf
EUR 239,56
A propos de cet article
3rd edition. 544 pages. 9.25x7.75x1.25 inches. In Stock.
N° de réf. du vendeur 0130993069
- Titre
- Total Quality Management: United States Edition
- Auteur
- Dale H. Besterfield/ Carol Besterfield-Michna/ Glen Besterfield/ Mary Besterfield-Sacre
- Éditeur
- Prentice Hall
- Année de publication
- 2002
- État de l'article
- Brand New
- Reliure
- Hardcover
- Langue
- anglais
- ISBN à 10 chiffres
- 0130993069
- ISBN à 13 chiffres
- 9780130993069
- Édition
- 3ème Édition
- Poids de l'article
- 1,16 kilogramme
For undergraduate and graduate courses in Total Quality Management, Quality Assurance, and Total Quality offered by technical, engineering, business, education, and health care departments.
Presenting sufficient theory to ensure a sound understanding of basic concepts, this progressive text provides a fundamental, yet comprehensive exploration of total quality management (TQM) in an all-encompassing, single-volume review that covers not only the principles and practices, but also the tools and techniques.
« Synopsis » peut appartenir à une autre édition de cet ouvrage.
À propos de la quatrième de couverture
This book provides a fundamental, yet comprehensive coverage of Total Quality Management. It is divided into two parts: Part I covers principles and practices, and Part II covers tools and techniques.
Some of the features of this text include:- Practical state-of-the-art approach
- Figures and tables that help clarify and reinforce the concepts presented
- Where appropriate, techniques are reduced to simple mathematics or developed in the form of charts and tables
- Sufficient theory is presented to ensure a complete understanding of the concepts
- Reorganization of Part II for a more logical chapter sequence
- Brief description of a TQM exemplary organization added at the end of each chapter
- Revised chapter to reflect the ISO 9000: 2000 revision
- Increased number of examples in most chapters
- New chapter entitled "Information Technology"
« A propos de ce titre » peut appartenir à une autre édition de cet ouvrage.