Chapter One

R�sum� Roulette: How to Play the Game

Literally hundreds of books and articles have been written about r�sum� preparation. Thousands of companies offer to prepare a r�sum� for you that they guarantee will get your foot in the door. Unfortunately, the only jobs generated by most of these are for the writers. There is no way to ensure that your r�sum� will even be read, let alone forwarded!

This has led some people to wonder whether your chances of getting hired are actually better without a r�sum�. The premise is that "if you never do anything, youll never make a mistake." If Babe Ruth had thought that way, his 1,330 strikeouts would not have occurred. Of course, he would not have hit 714 home runs either. Which are remembered?

To understand why r�sum�s are required, consider the plight of the interviewer. Most interviewers are inundated with a flood of r�sum�s in a variety of shapes, sizes, and colors. Since r�sum� writing is indeed an art, the old saying "I dont know whats good, I only know what I like" fully applies here. Interviewers also know that r�sum�s reduce telephone time and awkward explanations to candidates. Accepting r�sum�s is nothing more than their way of maintaining their sanity and their job. When blind box advertisements are used, they can even take a lunch break.

Since there is no standard form for writing a r�sum�, you can understand the fallacy of the words "We have evaluated your background..." in the form rejection letters most r�sum�s generate. However, interviewers of this world depend on r�sum�s, so youd better have one.

A r�sum� is nothing more than a tool to get your foot in the interviewers door. (It's not really locked; there's only a chair behind it.) A good one results in an appointment for an interview; a bad one does not. If buildings were constructed like most r�sum�s, King Kong would have destroyed the world.

Interviewers are so subjective and inconsistent in their responses to r�sum�s that I have described their use as "r�sum� roulette." With that understanding, there are a few general rules that will at least allow you to stay in the game long enough to make the Deep-Breath Phone Call.

A r�sum� should:

1. BE NO MORE THAN ONE PAGE IN LENGTH

This is frustrating, I know, but an ounce of image is worth a pound of performance. You simply must resist the temptation to clutter your r�sum� with detailed information. (In Chapter X we'll review e-r�sum� techniques.)

I remember one candidate I was trying to place who insisted on including on her r�sum� everything she had ever done from the time she was a graduate studentover twenty-five years ago! No one cared. It was ancient history and only drew attention to the fact that she was a little long in the tooth. She got nowhere until I convinced her to eliminate everything but her most recent experience and reduce her r�sum� to a single page. Within a month, she had a job.

Use general phrases that will incite the interviewer to positive actionan invitation for an interview. Use phrases like:

"Developed a series of..."

"Organized several..."

"Was responsible for a number of..."
r "Consistently performed..."

"Was promoted to progressively responsible positions in..."

Try to emphasize actual accomplishments as well, rather than limiting your narrative to generic job requirements that you might, or might not, have met.

2. BE AT LEAST TEN-POINT SIZE

You can vary the typefaces, boldness, and underlining for interest, but conservative styles will increase the readability of the r�sum�. My personal preference is Times New Roman.

3. BE PRINTED WITH BLACK INK ON WHITE PAPER

Ivory stock can also be used, and the weight should be at least twenty-four pound. Gray would be acceptable but is often difficult to read and photocopy. Any other ink or paper colors are a mistake. Your relationship with the interviewer is still too fragile, and your r�sum� may receive attention for a negative reason. Save your individualism for your promotion party.

4. HAVE AT LEAST A ONE-INCH BORDER

This is primarily for aesthetic reasons, but it is common for interviewers to write comments in the margins. If another sheet is required to do so, many will just move on to the next r�sum�.

5. CONTAIN YOUR NAME, ADDRESS, TELEPHONE NUMBERS, FAX NUMBER, E-MAIL ADDRESS, AND WEBSITE CENTERED AT THE TOP

If any of this information changes, prepare another r�sum�.

6. CONTAIN INFORMATION ABOUT CREDENTIALS AND CAREER-RELATED AFFILIATIONS

7. SUMMARIZE YOUR EXPERIENCE, WITH THE MOST RECENT EMPLOYER AND POSITION FIRST

Whether you are a generalist or a specialist, this section of your r�sum� can be written in several different ways. You will find that working backward from the kinds of positions you want will help you to focus on the areas of emphasis. Listing or summarizing similar responsibilities is acceptable, but you must be concise. This is known as the "chronological" r�sum�.

Some authorities advise a "functional" r�sum�, generalizing your duties, when you have changed jobs more frequently than every two years. Interviewers are accustomed to application forms with chronological sequence. The narrative that a functional r�sum� recites turns them off. Furthermore, it is almost impossible to draft a generalized r�sum� without looking as if you're hiding the truth. Use a chronological approach, but combine and omit short-term employment. There is no reason for you to include everything at this stage of the game.

A r�sum� should not:

1. UPDATE OR EMPHASIZE EXPERIENCE IN HANDWRITING

Updating should be done only through another r�sum� or an attached application neatly typed in advance. Underlining or other emphasizing should either be done at the time the r�sum� is prepared or not at all. Since the r�sum� is you at this point, make sure it has class.

2. CONTAIN INFORMATION ON REFERENCES

Instead, you should state the following: "Personal and professional references are available. They will be furnished upon request." References are too precious to annoy, and you want to be able to contact them first. This rule may be broken if you are relying on a highly motivated internal referral.

3. STATE A SALARY

dThis includes the amount you received in former positions and that which is your requirement. At the early stages, it is a no-win gamble: it invariably will be too high or too low. Besides, your value to someone else or even to yourself is irrelevant. This will become more evident when you read Chapter VII, on salary negotiation.

Whenever possible, send your r�sum� directly to the hiring authority rather than to the human resources department, where you can get lost in the shuffle. When the human resources department is the only option, your r�sum� should not:

1. STATE YOUR OBJECTIVE

That is, unless you know the job being offered and you don't care about being considered for anything else. This is also the problem with introductory letters. You are just foreclosing your options. You objective is getting an interview!

2. BE ACCOMPANIED BY A COVER LETTER

A cover letter to an unidentified target can be counterproductive, pointing you away from the job opening. Unless you really know something about the job, or want to name the source of your referral, resist the temptation. Overworked human resources people will think of it as just one more piece of paper to shuffle.

However, if you are aiming at a departmental decision maker, an eye-catching cover letter has exactly the opposite effect! It directs you right where you want to be.

A well-written cover letter is crucial in this case: it serves to introduce you and spark a decision maker's interest. If you've done your homework, here's a place to use it. Your letter should meet a prospective employer on his own turf. Start with a comment or two on the companyperhaps concerning recent developments you have read or heard about within the fieldand how your work experience might fit in. Close by suggesting your ultimate goal: an interview.

Your homework should include a phone call to the company to find out the correct spelling of the executive's name, his exact title, the full name of the company, and other details. There is no greater turn-off to a prospective employer than having his name or his company's name misspelled.

Like a r�sum�, a cover letter should be neatly typednot in italic or other "handwriting" typefaceson white paper (preferably your personal business stationery with your name, address, telephone numbers, fax number, e-mail address, and website conservatively imprinted).

Your r�sum� will be the goods, but the letter is the package. Therefore, it must reflect quality. We are motivating now, not educating.

The following three items are optional but worth considering. A r�sum� may:

1. CONTAIN A PHOTOGRAPH

Consideration of your face in the hiring process violates federal, state, and local equal employment opportunity laws, except under very limited circumstances. Inclusion of a photograph is therefore a matter of concern to employers, and only a matter of strategy to you. My personal opinion is that you shouldn't; my personnel opinion is that you shouldn't; but my legal opinion is that you can. Whether you should is best left to your judgment. But keep in mind that professional interviewers in some companies will not forward a r�sum� with a photograph attached.

Also bear in mind that your photograph might inadvertently trigger a negative reaction. A colleague of mine once got a r�sum� from a woman who enclosed a photograph. She looked exactly like his ex-wife. He tossed her r�sum� in the wastebasket without even bothering to talk to her. Maybe he did this not because he was in the midst of a vicious divorce but because she wasn't qualified. Who knows? But why take a chance?

2. CONTAIN INFORMATION THAT RELATES TO SEX, HEIGHT, WEIGHT, HEALTH, MARITAL STATUS, AGE, RACE, RELIGION, PLACE OF BIRTH, OR CITIZENSHIP

As with a photograph, these allow the interviewer or supervisor to decide your fate based upon irrelevant and illegal criteria. You run the risk of a recipient automatically discriminating against you on the basis of this information.

If you want to know the effect of these factors, you can try calling the employer anonymously. Ask a few general questions about its commitment to affirmative action without arousing suspicion. While the information you receive may not be accurate, you will at least have some indication of what to expect. Affirmative action statements in advertisements are meaningless, since they are designed for public and government consumption.

3. USE AN ATTENTION-GETTING GIMMICK

Why not reduce and insert your r�sum� into a fortune cookie? An applicant sent me a package like that once. It was a real grabber. I always felt that sending him "No Interest Letter No. 2" was not quite enough. If you happen to see a half-eaten pita bread stuffed with printed paper on some interviewer's desk as you search for a job, this applicant's probably still on the loose.

Your approach should be just to get your foot in the interviewer's door as inconspicuously as possible. Attention? You'll get attention! The rest of you is about to enter. It's time for the Deep-Breath Phone Call.

Copyright � 1983, 2004 by Jeffrey G. Allen, J.D., C.P.C.

Les informations fournies dans la section � A propos du livre � peuvent faire r�f�rence � une autre �dition de ce titre.

Description de la librairie

We're an independent, family-owned business, actively selling for over 20 years. Our focus is on high quality books and exceptional service.

Visitez la page d�accueil du vendeur

Informations commerciales relatives au vendeur

BURNSY'S BOOKS
CO, U.S.A.

Conditions de vente et de livraison

Conditions g�n�rales de vente

Droit de r�tractation

Si vous �tes un consommateur, vous pouvez exercer votre droit de r�tractation sur le contrat conform�ment � ce qui suit. Le mot � consommateur � d�signe toute personne physique agissant � des fins qui n'entrent pas dans le cadre de son activit� commerciale, artisanale ou professionnelle.

Informations concernant le droit de r�tractation

Droit statutaire de r�tractation

Vous avez le droit d'exercer votre droit de r�tractation sur ce contrat dans les 14 jours sans donner de raison.

Le d�lai de r�tractation expirera au bout de 14 jours � compter du jour o� vous-m�me, ou un tiers autre que le transporteur et d�sign� par vous, prendrez physiquement possession de la derni�re marchandise, du dernier lot ou de la derni�re pi�ce.

Pour exercer votre droit de r�tractation, remplissez �lectroniquement et envoyez une d�claration claire sur notre site Web, sous � Vos achats � dans � Votre compte �. Nous vous communiquerons sans d�lai un accus� de r�ception de cette r�tractation sur un support durable (par exemple, par e-mail).

Pour respecter le d�lai de r�tractation, il vous suffit d'envoyer votre message concernant l'exercice de votre droit de r�tractation avant l'expiration du d�lai de r�tractation.

Effets de la r�tractation

Si vous exercez votre droit de r�tractation sur ce contrat, nous vous rembourserons tous les paiements que vous avez effectu�s, y compris les frais de livraison (� l'exception des frais suppl�mentaires r�sultant du choix d'un mode de livraison autre que le type de livraison standard le moins cher que nous proposons).

Nous pouvons d�duire du remboursement la perte de valeur de toute marchandise livr�e, si la perte est le r�sultat d'une manipulation inutile de votre part.

Nous effectuerons le remboursement dans les meilleurs d�lais, et au plus tard 14 jours apr�s le jour o� nous aurons �t� inform�s de votre d�cision d'exercer votre droit de r�tractation sur ce contrat.

Nous effectuerons le remboursement en utilisant le m�me moyen de paiement que celui que vous avez utilis� pour la transaction initiale, sauf si vous en avez express�ment convenu autrement ; en tout �tat de cause, aucuns frais ne vous seront factur�s � la suite d'un tel remboursement.

Nous pouvons suspendre le remboursement jusqu'� ce que nous ayons re�u les marchandises ou que vous ayez fourni la preuve que vous avez renvoy� les marchandises, en fonction de la premi�re �ventualit�.

Vous devez renvoyer les marchandises ou les remettre � BURNSY'S BOOKS, Larkspur, Colorado, U.S.A., +1 7194928704 80118-6534, sans retard injustifi� et, en tout �tat de cause, au plus tard 14 jours � compter du jour o� vous nous avez communiqu� votre d�cision de r�tractation du pr�sent contrat. Le d�lai est respect� si vous renvoyez les marchandises avant l'expiration du d�lai de 14 jours. Vous devrez prendre en charge les frais directs du renvoi des marchandises. Vous n'�tes responsable que de toute diminution de valeur des marchandises r�sultant d'une manipulation autre que celle n�cessaire pour �tablir la nature, les caract�ristiques et le fonctionnement des marchandises.

Exceptions au droit de r�tractation

Le droit de r�tractation ne s'applique pas � ce qui suit :

Distribution de journaux, de revues ou de magazines, � l'exception des contrats d'abonnement ; et
Fourniture d'un contenu num�rique qui n'est pas fourni sur un support mat�riel (par exemple, sur un CD ou un DVD) si vous avez accept�, lors de votre commande, que nous puissions commencer � le livrer et que vous ne puissiez pas exercer votre droit de r�tractation une fois la livraison commenc�e.

Conditions d'exp�dition

Frais d'exp�dition � l'int�rieur de ce pays�: Etats-Unis

Frais d'exp�dition � l'int�rieur de ce pays�: Etats-Unis
Quantit� command�e	5 � 14 jours ouvr�s	3 � 6 jours ouvr�s
Premier article	EUR 5.38	EUR 11.19

Les d�lais de livraison sont fix�s par les vendeurs et varient en fonction du transporteur et du lieu. Les commandes transitant par les douanes peuvent �tre retard�es et les acheteurs sont responsables de tous les droits ou frais associ�s. Les vendeurs peuvent vous contacter au sujet de frais suppl�mentaires afin de couvrir toute augmentation des co�ts d'exp�dition de vos articles.