This work is an innovative approach to business communication written by two Harvard-based authors. Revealed in this book, is a workplace community where certain ways of talking are encouraged and others made apparently impossible. By utilizing the seven new workplace "languages" discussed in this book to reveal the underlying feelings and motivation in one-to-one and group discussions at work, leaders can concentrate individual and social energy to transform communication and culture in the workplace. Using a mix of organizational analysis, worksheets and sample dialogues, the authors focus on providing new forms of language and thinking which ensure broad and long-lasting organizational transformation.
"In this simple brilliant book, Kegan and Lahey not only deal with the
how of transformation . . .they deal with the most central issue of all: How and
why people (and organizations) are committed to not changing. . . a must–read for all individuals and organizations that truly wish to grow into their own greater possibilities."
Ken Wilber, author,
Integral Psychology "A genuinely 21st century book! Kegan and Lahey create a dynamic alternative to merely coasting on the momentum of the information age. Why do we know so much and yet so little lasting change actually occurs in ourselves and in our organizations? This book doesn′t just answer the question. It shows us a way out of the problem."
Michael Murphy, founder, Esalen Institute and author of The Future of the Body
"Leaders trying to ′drive change′ miss the deeper forces that might naturally enable it, forces which Kegan and Lahey reveal powerfully and practically."
Peter Senge, author, The Fifth Discipline: The Art and Practice of the Learning Organization
"Lucid, accessible, and immensely satisfying, this provocative book is plainly the product of a very deep understanding of why people behave the way they do. . . . an approach to change that is at once systematic and humane. . . . Breakthrough thinking. . . compelling and inspiring."
Tony Schwartz, contributing editor, Fast Company, and author, What Really Matters