7 Winning Conflict Resolution Techniques: Master Nonviolent and Effective Communication Skills to Resolve Everyday Conflicts in the Workplace, Relationships, Marriage and Crucial Conversations

Name: 7 Winning Conflict Resolution Techniques: Master Nonviolent and Effective Communication Skills to Resolve Everyday Conflicts in the Workplace, Relationships, Marriage and Crucial Conversations
Rating: 3.54 (37 reviews)
Author: Shaw, Gerard
ISBN: 9781647800475

Shaw, Gerard

37 évaluations par Goodreads

Langue : anglais

Edité par Communication Excellence, 2020

1647800471 / 9781647800475

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Titre: 7 Winning Conflict Resolution Techniques: Master Nonviolent and Effective Communication Skills to Resolve Everyday Conflicts in the Workplace, Relationships, Marriage and Crucial Conversations
Auteur: Shaw, Gerard
Éditeur: Communication Excellence
Année de publication: 2020
État de l'article: Like New
Reliure: paperback
Langue: anglais
ISBN à 10 chiffres: 1647800471
ISBN à 13 chiffres: 9781647800475
Poids de l'article: 220 grammes

Discover Expert Ways to Resolve Conflicts Stress-free and Peacefully

Have you ever been so angry at someone that you shouted mean things in his/her face? Or has it been done to you?

Did you find yourself in a situation where you don’t know how to respond to someone’s anger?

Did you ever feel bad for days after a certain conflict, worried you’ve damaged the relationship with that person?

Have you ever felt remorse or regret after engaging in an argument with someone? Or worried for days and weeks because it probably has caused irreparable damage to the relationship?

We have all went through at least one of those situations. Throughout our lives, we enter conflicts with our family members, friends, work colleagues, and other people. And that often leaves us drained, stressed, and depressed.

But conflicts are a normal common occurrence. Even if you are the type of person who doesn’t like engaging in conflicts, you simply can’t avoid it.

But don’t fret!

Conflicts shouldn’t be all the same. We can resolve conflicts in a non-violent and peaceful way without looking back with regrets. This book is written to change your outlook on conflicts!

One of the most important communication skills we can acquire is conflict resolution skills. This book shows you the proven methods and techniques to manage any conflict. You can learn and use them for your own personal growth and for developing emotional intelligence to improve the quality of your life and relationships.

This guide will help you control your emotions, put a leash on your impulsive reactions, and teach you how to resolve conflict in a calm, peaceful, and effective way, whether in the workplace, in your marriage, or with family and friends.

What you’ll be able to do after you read this book:

Understand the different types of conflict and how to deal with each accordingly
Analyze where conflict is coming from
Recognize different stages of conflict and your emotional state
Control how you react to certain triggers and avoid emotional outbursts
Develop your emotional intelligence
Emerge as a winner without disrupting your internal peace
Avoid unhealthy ways people deal with conflicts
Build stronger relationships based on trust and respect
Use empathy to understand another’s emotions and act compassionately
Master the verbal communication technique for resolving conflict
Use your body language to emphasize what you truly mean
Achieve peace and harmony in your relationships
Negotiate and mediate intelligently

We tend to push unresolved issues under the carpet and suppress our emotions because we feel like it will help resolve a conflict peacefully. If you’ve ever done this, you need this book to show you just how much damage you’re unintentionally doing to yourself and to the people you care about by doing it. Avoiding conflict is not healthy. Even if you’re a naturally calm, relaxed person, there are situations when your voice should be heard, and this book will help you recognize those situations and deal with them.

Do you want to build strong, healthy relationships, resolve conflict in a constructive, peaceful way, and bring harmony to your professional and personal life?

Scroll up and click on ‘Buy Now with 1-Click’ and Get Your Copy!

« Synopsis » peut appartenir à une autre édition de cet ouvrage.

À propos de l’auteur

"I've heard it countless times when I was a kid and even when I was growing up, "just smile". Maybe I heard it more than any of you did, that's because I rarely smile. I'm one of those introverts, and I'm not saying all introverts are as totally clueless as I am when it comes to facial expressions. I was literally bad in all sorts of expression, both body and verbal expression. I was often misunderstood. So, I focused more on expressing myself in other forms of expression which is music, writing, and the arts. It was cool for a while, I enjoyed sharing it with a couple of close friends. I've lived my youth pretty much with ideas, concepts, and imagination in my head. I got brilliant ideas and thought that's enough to get me to college. I nailed writing the application for business school until I was called for an interview. Guess what? It was terrible, and I barely made it through, but somehow I did. I vowed I'd jump into entrepreneurship and put up my own company right after college so I could skip being in that same situation. I hated interviews. I also struggled with presentations back in college, and I'm happy that I often did it with a team. I was always "the brain" who's got all the major inputs in terms of conceptualization and ideas. But then somebody had to do the presentation, and I was just happy there's always someone "gifted" with that talent in my team to do it for me. I just had to give all the praises people give to that someone, he deserves it. But at the back of my head, "What do I deserve?" At some point, right at the culminating part of all our endeavors, we will be faced with our very own reality. Before graduation, I realized it's not okay to be just on the side lines. It's not okay to let someone do your dream for you. I had to do a final presentation on my own and I knew I had to do it for myself. It felt like a hard battle between what I knew who I am in the inside and the lack of who I am on the outside. I had to take a hard look at myself in the mirror everyday and funny that I needed to tell myself to just smile. I didn't even know that smile, I never even bothered looking at myself with that for a while. I started thinking what others could be thinking. Being that conscious was hell but truly enlightening. I began studying keynote speakers, what do they have? I've observed the best talented presenters in class, what keeps their audience engaged in their every move and what they have to say? Soon I found myself attending conventions, business related, but I was taking serious note of the speakers. Until I found myself a real inspiration who has become one of my mentors. First thing I did right off college is not to try to escape interviews. In fact, I challenged myself to apply for a PR internship. My writing was a stand out in the field, but it also came with a hard knock on my interpersonal communication skills. You just got to face it. Face your fears and just smile. Today, I'm a keynote speaker myself, a communication coach, and a PR expert to several multinational brands worldwide. I have found my real passion in sharing the message that anyone can do it. Communication is not an innate gift but a skill anyone can learn. The desire to learn to "be better" is the one that's inherent in all of us. I'm here to show you the ticket to discover the world behind that fear by showing you effective ways to communicate even when you're anxious about it. I have faced the same fears in my career and personal life, we all face it maybe just in varying levels. What is important is to be able to prepare yourself to cope in these situations. Maybe you've suffered from a mistake before and you want a different outcome this time. Communication is not a fiend but a friend. If you can work it in your favor, then expect positive outcomes".

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