David Jaffe
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The Best Service is No Service: How to Liberate Your Customers from Customer Service, Keep Them Happy, and Control Costs
Price, Bill; Jaffe, David
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Your Customer Rules!: Delivering the Me2B Experiences That Today's Customers Demand
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The Frictionless Organization: Deliver Great Customer Experiences with Less Effort
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Afficher les 35 offresEUR 4,69
